Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zaid Almajali

Student
Ann Arbor,MI

Summary

Highly organized and dependable candidate with a positive attitude. Willing to take on added responsibilities to achieve team goals. Committed to delivering top-notch service and support to every patient through high-quality care and efficient unit documentation management. Collaborates effectively with healthcare staff to meet patient needs, while maintaining a detail-oriented and methodical approach in tracking changing conditions, collecting biological samples, and ambulating patients.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Patient Care Assistant

Trinity Health
Ann Arbor, Michigan
05.2025 - Current
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.

Pharmacy Technician

Michigan Medicine
12.2022 - 07.2025
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

Manager on Duty

Kroger
12.2021 - 09.2022
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Overnight Manager

Kroger
08.2021 - 12.2021
  • Organized shift meetings to communicate and resolve issues for night operations.
  • Established team priorities, maintained schedules and monitored performance.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.

Grocery Team Lead

Kroger
05.2020 - 08.2021
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Grocery Clerk

Kroger
11.2019 - 05.2020
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Bachelor of Science - Neuroscience

Eastern Michigan University
Ypsilanti, MI
05.2001 -

Skills

Time Management

Compounding Pharmacy

Drug Formulation

Experience with MiChart (EPIC)

FDA Drug Safety Guidelines

Specimen collection

Documentation

Safety protocols

Data collection

Drug Utilization Review

Certification

CPhT - Certified Pharmacy Technician

Timeline

CPhT - Certified Pharmacy Technician

11-2026

Patient Care Assistant

Trinity Health
05.2025 - Current

Pharmacy Technician

Michigan Medicine
12.2022 - 07.2025

Manager on Duty

Kroger
12.2021 - 09.2022

Overnight Manager

Kroger
08.2021 - 12.2021

Grocery Team Lead

Kroger
05.2020 - 08.2021

Grocery Clerk

Kroger
11.2019 - 05.2020

Bachelor of Science - Neuroscience

Eastern Michigan University
05.2001 -

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