Summary
Overview
Work History
Education
Skills
Timeline
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Zaid Bham

Atlanta,GA

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Service Manager

ALM Automotive Group
10.2020 - Current
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced operational costs by negotiating better terms with suppliers and optimizing resource allocation.
  • Streamlined service delivery processes, reducing wait times for customers by implementing efficient scheduling systems.
  • Increased team productivity with introduction of new performance management system, focusing on individual strengths and areas for improvement.
  • Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
  • Coordinated with other departments to maintain streamlined and productive workflow.

Clinical Research Business Development

Sovereign Clinical Research
01.2022 - 12.2023
  • Increased stakeholder satisfaction by providing timely and accurate updates on clinical research progress and outcomes.
  • Managed vendor relationships for effective collaboration on outsourced aspects of clinical research projects, ensuring cost-effective use of resources.
  • Evaluated potential new sites for future studies, considering factors such as patient population demographics, available resources, and local regulatory requirements.
  • Identified areas for improvement in existing processes through robust audits, leading to increased operational efficiency in subsequent studies.
  • Collaborated with cross-functional teams to ensure seamless execution of clinical studies, resulting in successful project completion.

Business Development Coordinator

Serenity Laboratories, LLC.
01.2018 - 10.2020
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Created customized presentations tailored to specific client needs, showcasing the company''s expertise in their industry verticals.
  • Organized and participated in networking events, effectively promoting the company''s brand and services.
  • Collaborated with cross-functional teams to develop innovative strategies for business growth.
  • Enhanced client relationships through regular communication and prompt responses to inquiries.
  • Provided ongoing support to sales team members, offering guidance on best practices for closing deals and achieving targets.

Education

No Degree - Management Information Systems

Georgia Gwinnett College
Lawrenceville, GA
05-2026

Skills

  • Team Collaboration and Leadership
  • Workflow Management
  • Task Delegation
  • Service Documentation
  • Vendor Sourcing
  • Reliable and Responsible
  • Inventory Management
  • Proficient in MS Office Applications

Timeline

Clinical Research Business Development

Sovereign Clinical Research
01.2022 - 12.2023

Service Manager

ALM Automotive Group
10.2020 - Current

Business Development Coordinator

Serenity Laboratories, LLC.
01.2018 - 10.2020

No Degree - Management Information Systems

Georgia Gwinnett College

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Zaid Bham