Zaid Shaikh
New York,USA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Yonkers Kia
Yonkers, NY
02.2026 - Current
- Managed customer inquiries and provided information on vehicle specifications and financing options.
- Developed relationships with clients, enhancing customer satisfaction and loyalty to dealership services.
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions to effectively upsell products.
Social media Manager
MOSHOLU MEDICAL COMMUNITY CENTER
New York, New York
01.2023 - 01.2024
- Maintained strong social media presence across social media
- Assisted the marketing team with developing and implementing social media strategies
Sales Representative
ISSAROOH ENTERPRISE INC
Manhattan, New York
01.2021 - 01.2023
- Generated leads and developed relationships with 25-40 clients daily, producing a robust customer pipeline and direct sales through emails and face to face relationships
- Awarded “Most Sales for New Representative” for top performance amongst nine-person sales team
- Brick and mortar merchandise sales company
Fellow
THE BRAVEN ACCELERATOR
New York, New York
01.2021 - 01.2022
- Attended workshops to soft skills such as grit, self-efficacy, and growth mindset, laying the foundation for future professional success
- Created a career roadmap using the SMART goals framework and successfully achieved all milestones including landing securing job interviews and internship opportunities
- Accelerator helping underrepresented students develop leadership and career readiness
Education
B.S - Computer Information Systems
CUNY Lehman College
New York, New York01-2024
Skills
- JavaScript
- MySQL
- Avid Python learner
- Java
- Customer service
- Problem-solving skills
Certification
- HVAC systems I-III
- Building control I-VII
Language
Urdu (Fluent)
English (Fluent)
Hindi (Native speaker)
Timeline
Sales Associate
Yonkers Kia
02.2026 - Current
Social media Manager
MOSHOLU MEDICAL COMMUNITY CENTER
01.2023 - 01.2024
Sales Representative
ISSAROOH ENTERPRISE INC
01.2021 - 01.2023
Fellow
THE BRAVEN ACCELERATOR
01.2021 - 01.2022
B.S - Computer Information Systems
CUNY Lehman College