Zaida Contreras
Assistant Manger
Austin,TX
Summary
Enthusiastic Leasing Consultant with 2 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Overview
7
7
years of professional experience
Work History
Assistant Property Manger
Rainey Property Management
Austin, TX
02.2025 - Current
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Kept properties in compliance with local, state, and federal regulations.
Assistant Property Manager
TAM Residential
Austin, TX
08.2023 - 02.2025
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Collected and maintained careful records of rental payments and payment dates.
- Worked with Resman software & later in the year we switched to Entrada softwear
- Processed security deposit refunds.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Assistant Manager
GVA Management
Austin, TX
02.2023 - 07.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Leasing Consultant
GVA Property Management
Austin, TX
11.2020 - 01.2023
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Conducted background checks on applicants.
- Detailed application requirements and answered questions from prospective tenants.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Escalated critical issues to property manager to deliver immediate resolution.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Assistant Teacher
Abacus School of Austin
Austin, TX
08.2019 - 11.2020
- Maintained safe, educational environment for students during learning and free play time.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
- Assembled instructional materials for children's projects and play-time.
- Worked with students to reinforce learning of material or skill introduced by teacher.
- Created colorful and attractive displays for bulletin boards and hallways.
- Implemented lesson plans for students with varying learning styles.
- Arranged age-appropriate activities to help children develop interests and talents.
Education
GED -
Texas Education Agency
Austin, TX12.2017
Skills
- Customer Service
- Relationship Building
- Common Sense Reasoning
- Schedule Management
- Time Management
- Spanish/English Fluency
- Store Opening and Closing
- Teamwork and Collaboration
- Cash Handling
Timeline
Assistant Property Manger
Rainey Property Management
02.2025 - Current
Assistant Property Manager
TAM Residential
08.2023 - 02.2025
Assistant Manager
GVA Management
02.2023 - 07.2023
Leasing Consultant
GVA Property Management
11.2020 - 01.2023
Assistant Teacher
Abacus School of Austin
08.2019 - 11.2020
GED -
Texas Education Agency