Zaida Davalos
Brownsville
Summary
Customer-focused professional with experience in hospitality, healthcare support, and animal care. Proven ability to perform in fast-paced environments, provide compassionate care, and maintain accuracy in both customer service and clinical settings. Strong communicator with leadership experience in training staff and supporting team operations.
Overview
6
6
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
Brownsville, TX
01.2025 - Current
- Deliver high-quality customer service in a fast-pace environment, strengthening my ability to stay calm and focused.
- Cultivated positive relationships with customers through effective communications and attentiveness.
- Coortinated with team members to ensure efficient store operations and customer satisfaction.
Bartender Trainer
Cheddar's Scratch Kitchen
Brownsville, TX
03.2021 - 07.2024
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Ensured compliance with health and safety regulations during training sessions and daily operations.
- Collaborated with management to refine beverage menus based on customer feedback and industry trends.
Medical Assistant
Valley Regional Hospital
Brownsville, TX
06.2020 - 03.2021
- Advocated for patients while coordinating with insurance providers to ensure coverage.
- Utilized electronic medical record system for scheduling optimizing clinic flow and reducing wait times.
- Collected vital signs, weight, and medical histories with precision and attentiveness.
Education
Bachelor of Science - Veterinary Science
The University of Texas Rio Grande Valley
Brownsville, TX05-2027
Skills
- Bilingual in Spanish
- Interpersonal Skills
- Active Listening
- Emotional Intelligence
- Communication
- Relationship Building
Affiliations
Pre-Vet Society
Timeline
Barista
STARBUCKS COFFEE COMPANY
01.2025 - Current
Bartender Trainer
Cheddar's Scratch Kitchen
03.2021 - 07.2024
Medical Assistant
Valley Regional Hospital
06.2020 - 03.2021
Bachelor of Science - Veterinary Science
The University of Texas Rio Grande Valley