Zaida Howard
The Bronx,NY
Summary
Dedicated retail worker with a focus on customer service and problem resolution. Skilled in visual merchandising and effective communication, ensuring an enhanced customer experience.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Retail Worker
Kids City
The Bronx, New York
07.2024 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance visibility and accessibility.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained clean and organized sales floor to enhance customer experience.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Helped customers by answering questions and locating merchandise.
- Assisted customers with finding the right product for their needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
Education
Wildcat Academy Charter School
New York, NYSkills
- Customer service
- Visual merchandising
- Sales transactions
- Conflict resolution
- Communication skills
- Problem resolution
- Time management
- Store opening and closing
- Teamwork
Languages
English
Elementary
Timeline
Retail Worker
Kids City
07.2024 - Current
Wildcat Academy Charter School