Zaida Levario
Lordsburg,NM
Summary
Professional with experience in report generation and customer service, adept at identifying operational improvement opportunities. Demonstrated ability to resolve customer complaints efficiently while ensuring high levels of satisfaction. Maintained compliance with safety regulations and company policies, contributing to a clean and organized work environment. Experience in developing training materials and conducting orientation sessions for new hires, alongside supervising staff performance.
Overview
4
4
years of professional experience
Work History
Floor Supervisor
McDonald's
Lordsburg, NM
05.2021 - Current
- Created reports summarizing store operations performance and identified opportunities for improvement.
- Collaborated with other departments to meet organizational objectives.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Maintained a clean, organized, and safe work environment at all times.
- Ensured compliance with safety regulations and company policies.
- Developed employee training materials and conducted orientation sessions for new hires.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
Skills
- Report generation
- Customer service
- Safety compliance
- Employee training
- Customer satisfaction
References
References available upon request.
Timeline
Floor Supervisor
McDonald's
05.2021 - Current