Zaida Millan-Walker
Guy Fiery Flavor Town
Las Vegas,NV
12
years of professional experience
Dynamic Head Chef with expertise in kitchen management, team mentoring, and food safety. Proven track record of innovative menu development and streamlined operations, driving efficiency and enhancing culinary excellence.
Work History
Professional Head Chef
7 Years 10 Months- Led culinary team in developing innovative menu items aligned with brand vision.
- Streamlined kitchen operations to enhance efficiency and reduce food waste.
- Mentored junior chefs, fostering skills in food preparation and presentation.
- Implemented quality control measures to ensure consistency in food safety standards.
Data Entry TPI Operator
1 Year 2 Months- Operated various office equipment, ensuring efficient workflow and minimal downtime.
- Processed tax returns, maintaining accuracy and compliance with regulatory standards.
- Collaborated with team members to streamline operational procedures, enhancing overall productivity.
- Monitored data entry tasks, identifying discrepancies and implementing corrective actions promptly.
Customer Service Representative
3 Years 4 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining service quality and customer satisfaction.
- Collaborated with training new team members to streamline support processes, enhancing operational efficiency.
- Guided new staff in company protocols and customer service best practices.
- Facilitated real-time phone or video calls between customers and support agents.
Education
High School Diploma
Computer Tech
Skills
Food safety
Kitchen management
Team management
Menu development
Trilingual in English
Spanish and Portuguese
Family Services provider
Timeline
Professional Head Chef
Guy Fiery Flavor Town
08.2018 - CurrentRead More
Data Entry TPI Operator
Franchise Tax Board Inc
05.2017 - 07.2018Read More
Customer Service Representative
Allstar Security Services
01.2014 - 05.2017Read More
AdTech Technical College
Computer Tech
Read More
Takoma Academy S.D.A
High School Diploma
Read More