Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zaida Montalvo

Tampa,FL

Summary

Dynamic and results-oriented professional with experience at Jim’s Auto and Truck and Amazon. Excelled in client relations and office administration, enhancing customer satisfaction and streamlining delivery processes. Demonstrated ability to manage tight deadlines, achieving over 100% of packing quotas. Skilled in file management and fostering positive customer engagements.

Overview

3
3
years of professional experience

Work History

Secretary's Assistant

Jim’s Auto and Truck
02.2023 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Packing Associate

Amazon
01.2021 - 12.2022
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.

Education

Associate Degree In Nursing - Nursing Assistant

Medical University of Tampa
Tampa, FL
06.2019

Skills

  • File Management
  • Scheduling appointments
  • Client Relations
  • Office Administration

Languages

Spanish
Native or Bilingual

Timeline

Secretary's Assistant

Jim’s Auto and Truck
02.2023 - 11.2023

Packing Associate

Amazon
01.2021 - 12.2022

Associate Degree In Nursing - Nursing Assistant

Medical University of Tampa

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Zaida Montalvo