Zaida Rivera
Benbrook,TX
Summary
I am a highly motivated and results-driven sales professional seeking a challenging opportunity to broaden my skills and experience in a complex sales environment.
Sales professional with proven track record in driving revenue and enhancing customer relationships. Skilled in coordinating sales activities, managing client accounts, and supporting sales teams to achieve targets. Known for strong teamwork, adaptability, and delivering consistent results in dynamic environments. Expertise includes CRM software, sales reporting, and problem-solving.
Overview
5
5
years of professional experience
Work History
Sales Coordinator
Raymond Management
09.2023 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Experienced in Delphi, OnQ, Pep, and Meeting broker.
Guest Service Representative
Raymond Management Company
05.2022 - 10.2023
- Catering to our guest needs and special circumstances. Completing management duties as requested of me. Open and closing duties, handling large amounts of cash and checks.
Restaurant Server
Raymond Management Company
05.2022 - 10.2023
- General knowledge in attending guest in restaurant hours, opening, closing, and handling cash.
Lead Server/ Shift Supervisor
La Antojeria Jalisco
02.2020 - 02.2021
- Opening and closing, handling cash and check, payroll, completing inventory in a timely manner, scheduling and marketing.
Skills
- Conflict resolution
- Flexibility
- Team management, collaboration, and building
- Experience on Excel and Word
- Accounts Payable and Accounts Receivable
- Communication
- Organization
- ONQ, Pep, and Delphi Skills
- Payroll
- Hospitality
- Upselling strategies
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
Languages
Spanish
English
Timeline
Sales Coordinator
Raymond Management
09.2023 - Current
Guest Service Representative
Raymond Management Company
05.2022 - 10.2023
Restaurant Server
Raymond Management Company
05.2022 - 10.2023
Lead Server/ Shift Supervisor
La Antojeria Jalisco
02.2020 - 02.2021
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