Zaida Sanjuan
Margate
Summary
Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in Sherpa, and Sales Force CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
Overview
18
18
years of professional experience
Work History
Sales Director
Carrington Mortgage Services
07.2023 - 01.2025
- Provided exceptional customer service while resolving disputes in a timely manner
- Executed collection calls and correspondence to solicit payment on overdue account balances
- Responded promptly to customer inquiries regarding their accounts
- Negotiated with customers to reach payment agreements
- Performed detailed research into customer account histories prior to making contact
Sales Representative
DEX Imaging
02.2022 - 05.2023
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings
- Executed strategic plans for growth and new acquisitions
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis
- Exceeded sales goals through effective time management and resource allocations
Sales Representative
Xerox Corporation
07.2019 - 01.2022
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close
- Prepared and processed contracts and order forms for new and existing customers
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits
Inside Sales Representative
Advance Tech Support
06.2014 - 07.2019
- Achieved and Exceeded monthly quota, maintaining Revenue per call at the amount expected
- Established a relationship with customers explaining the lifetime services and benefits of technical support
- Responsible for diagnosing Customer's computers purchasing the lifetime services
- Processed orders and payments from Customers purchasing the lifetime services
- Transferred the remote session over to the tear 3 technicians for repair
- Followed up with prospected clients to proceed with the purchased of the services
Sales Representative
BioGlobal Health
01.2011 - 07.2014
- Conducted consultations for elderly clients suffering from: Diabetes, Alzheimer's and Cardiovascular issues
- Recommended homeopathy remedies with clients suffering Respiratory Problems
- Explained process on Cellular reproduction, Mitochondria function and its interactions with insulin as a transporting agents for viral Vitamins
- Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies
- Contributed to relevant blogs, conferences and events both off-line and on-line to increase brand awareness
- Provided customers with recommendations to promote brand effectiveness and product benefits
- Implemented sales plans for classified newspaper advertising by identifying and calling on prospects
Sales Representative
02.2007 - 01.2011
- Led customer service staff in implementing strategies to propel Customer Satisfaction Index levels and achieve manufacturer service objectives
- Expanded new business, implementing effective networking strategies
- Maintained productive relationships with existing customers through exceptional follow-up after sales
- Cultivated strong relationship with customers while fostering positive business image
- Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site
Education
Master of Science - Acupuncture And Oriental Medicine
Atlantic Institute of Oriental Medicine
Science of Alternative Medicine -
Everglades University
Skills
- Product management and pricing
- Client acquisition strategies
- Sales closing
- Product and service knowledge
- Inside and outside sales
- B2B and B2C sales
- On-site product demonstrations
- Relationship selling
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Director
Carrington Mortgage Services
07.2023 - 01.2025
Sales Representative
DEX Imaging
02.2022 - 05.2023
Sales Representative
Xerox Corporation
07.2019 - 01.2022
Inside Sales Representative
Advance Tech Support
06.2014 - 07.2019
Sales Representative
BioGlobal Health
01.2011 - 07.2014
Sales Representative
02.2007 - 01.2011
Science of Alternative Medicine -
Everglades University
Master of Science - Acupuncture And Oriental Medicine
Atlantic Institute of Oriental Medicine
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