Zaida Schmich
Portland,OR
Summary
Results-driven Health Information Management Specialist with proven success in managing secure files and data. Accomplished team player with strong analysis and troubleshooting skills and accepting accountability for work product. Possesses superior communication skills with clinical support teams and interacts in a professional manner.
Overview
18
18
years of professional experience
Work History
Health Information Management Specialist
Providence Health & Services
Portland, OR
06.2013 - 03.2025
- Worked with users and support teams to troubleshoot reported problems.
- Applied federal, state and organizational policies to information technology operations.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Team Assistant
Providence Health & Services
Portland, OR
08.2007 - 06.2013
- Maintained compliance with Federal and State requirements by diligently tracking and reporting on team activities.
- Offered team members expert clerical support to keep everyone on-track with operational and project requirements.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
Diploma - Billing And Coding
Apollo College
Portland, OR01.2007
Certificate - Billing And Coding
Portland Community College
Portland, OR09.2004
Bachelor of Arts - Communications
Far Eastern University
Philippines06.1973
Skills
- Ten years experience with Microsoft Office
- Five years experience with Epic and electronic medical records
- Reliable and Punctual
- Attention to Detail
- Multitasking and Prioritization
Timeline
Health Information Management Specialist
Providence Health & Services
06.2013 - 03.2025
Team Assistant
Providence Health & Services
08.2007 - 06.2013
Diploma - Billing And Coding
Apollo College
Certificate - Billing And Coding
Portland Community College
Bachelor of Arts - Communications
Far Eastern University