Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Zaida Wood

Ada,OK

Summary

• Customer Service & Communication: Provided exceptional customer service in a fast-paced restaurant for a total of 8 years, developing strong interpersonal skills essential for patient care.

• Attention to Detail: Managed orders and transactions with accuracy, demonstrating precision that applies to handling dental instruments and procedures.

• Time Management & Multitasking: Efficiently served multiple tables while ensuring customer satisfaction, showcasing the ability to handle multiple patients and tasks in a dental office.

• Healthcare Exposure: Shadowed a dentist, gaining hands-on experience in patient interactions, dental procedures, and office operations.

• Educational Background: Earned an Associate in Science and currently pursuing a Bachelor’s in Science, providing a strong foundation in anatomy, biology, and health sciences relevant to dentistry.

• Adaptability & Learning: Quickly learned and adapted to new restaurant technologies and protocols, demonstrating the ability to learn dental software and procedures efficiently.

Overview

8
8
years of professional experience

Work History

Waitress

Rudy Allen’s
07.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waitress

The Branch
07.2021 - 07.2022


  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Waitress

June’s Diner
10.2019 - 07.2021


  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Waitress

Amy’s
08.2017 - 10.2019
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Bachelor In Health Science - Science

East Central University
Ada, OK

Associate Of Health Science - Science

Seminole State College
Seminole, OK
05.2024

General Studies

Northeastern State University
Tahlequah, OK
2022

GED -

Holdenville High School
Holdenville, OK
05.2021

General Studies

Rose State College
Oklahoma City, OK
2021

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Cash handling
  • Decision-making
  • Hospitality service expertise
  • Computer skills
  • Adaptability

Additional Information

Motivated and detail-oriented student with a passion for oral health, seeking employment from a reputable Dental office. Eager to apply theoretical knowledge in a hands-on clinical setting and dedicated to contributing to the dental profession. Committed to ongoing learning and professional development in Dental Assisting.

Timeline

Waitress

Rudy Allen’s
07.2022 - Current

Waitress

The Branch
07.2021 - 07.2022

Waitress

June’s Diner
10.2019 - 07.2021

Waitress

Amy’s
08.2017 - 10.2019

Bachelor In Health Science - Science

East Central University

Associate Of Health Science - Science

Seminole State College

General Studies

Northeastern State University

GED -

Holdenville High School

General Studies

Rose State College
Zaida Wood