Zaiden Ham
Blue Springs,MO
Summary
Proven leader and skilled trainer at Chipotle Grill, adept in customer service and safe food handling. Excelled in enhancing team performance and maintaining high standards of service. Demonstrated exceptional team leadership and active listening, contributing to continuous improvement and workplace safety. Achieved notable employee development and customer satisfaction without compromising efficiency.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Chipotle Grill
09.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Cooked, served and prepared food for customers with great customer service.
- Extensive knowledge of a cash register and how to operate it.
Baseball Umpire
Jackson County Umpiring
05.2022 - 08.2023
- Promoted good sportsmanship among players.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Promoted fair play by consistently enforcing baseball regulations throughout each match.
- Communicated effectively with scorekeepers to ensure accurate record-keeping of game events.
- Maintained a professional demeanor and upheld high standards of integrity while officiating matches.
- Collaborated with fellow umpire team members to ensure accurate decision-making during games.
- Kept games on schedule by starting promptly and making correct calls.
Education
Blue Springs South High School
Blue Springs, MO05.2026
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Active Listening
- Safe Food Handling
- Team leadership and supervision
- Cleaning and sanitation
- Work Planning and Prioritization
- Complaint resolution
- Continuous Improvement
Timeline
Crew Trainer
Chipotle Grill
09.2023 - Current
Baseball Umpire
Jackson County Umpiring
05.2022 - 08.2023
Blue Springs South High School
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