Apex
Zaigam Ali
Deputy Manager- Operations
Lucknow,Uttar Pradesh
Summary
A dynamic professional blending expertise in advanced Excel, Tableau, and Team Management, offering a rare combination of analytical prowess and administrative efficiency. With a solid foundation in data analysis and reporting coupled with extensive experience in office management, I bring a multifaceted skill set to optimize organizational performance and drive strategic decision-making. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Deputy Manager AR
eMDs Everywhere PVT LTD
1 2023 - Current
- US HealthCare Segment (Web/Voice) AR Follow up & Denial segments of Revenue Cycle Management for group physician & Hospitals
- Core responsibilities include escalating and resolving client issues and complaints on operation level, ensuring high productivity, handling Account Receivable Management, Denial Management, Eligibility, and documenting and preparing daily reports.
Team Leader AR
eMDs Everywhere PVT LTD
01.2021 - 12.2022
- US HealthCare Segment (Web/Voice) AR Follow up & Denial segments of Revenue Cycle Management for group physician & Hospitals
- Core responsibilities include escalating and resolving client issues and complaints on Quality level, auditing Account Receivable Management, Denial Management, Eligibility, and conducting feedback sessions to ensure quality benchmark is achieved.
Team Coach
eMDs Everywhere PVT LTD
09.2020 - 12.2021
- US HealthCare Segment (Web/Voice) AR Follow up & Denial segments of Revenue Cycle Management for group physician & Hospitals
- Core responsibilities include escalating and resolving client issues and complaints on Operational level/matters, reviewing Quality reports & dashboards, and overseeing Accounts Receivable Management, Denial Management, Eligibility.
Sr. AR Analyst
eMDs Everywhere PVT LTD
02.2018 - 08.2020
- US HealthCare Segment (Web/Voice) AR Follow up & Denial segments of Revenue Cycle Management for group physician & Hospitals
- Core responsibilities include receiving Star performer for good performance, providing on floor training/guidance to new team members, and overseeing Accounts Receivable Management, Denial Management, Eligibility.
SAM INFRATECH PRIVATE LIMITED
- 12.2017
- Design and Maintenance of HVAC system
- Responsibilities include basic knowledge of HVAC, maintenance of Duct, Air Handling Unit, Fan Coil Units, Cooling tower, heat load calculation, duct sizing, estimation of Duct material, preparing detailed bill of material, and selection of machines.
Education
MBA -
Integral University, Integral University
B. Tech - undefined
Dr. M.C. Saxena College of Engineering & technology, GBTU
Higher Secondary - undefined
Saraswati vidya mandir inter college, U. P
SSLC - undefined
Saraswati vidya mandir inter college, U. P
Skills
Establishing trust as a go-to resource for clients
Provide advanced insights / suggestions to the clients
Ensured the integrity, security, and optimal performance of databases crucial for storing organizational data
Designed and developed intuitive dashboards and data visualization tools to present complex data in a clear and understandable format for stakeholders
Understand data management processes across the PG, EDC, Healthcare, Mloyal and Ads functions
Utilizes data visualization tools to make clear and concise visual representations of data (Tableau, Excel, BI & SF)
Creating MIS documentation to facilitate efficient operations and simple system upkeep
Maintained comprehensive documentation related to data sources, processes, and procedures for future reference and audit purposes
Ensuring the privacy of all customers, employees, and company records
Operations Management
Decision-making capabilities
Customer Relations
Team motivation
Customer Relationship Management (CRM)
Project Management
Project management abilities
Certification
45 days, HVAC, SIPL, Basic knowledge & designing of HVAC System
Accomplishments
- Participation in technical symposiums in our college
- Caption of college cricket
Industrial Visits
- Hindustan Aeronautical limited, Lucknow
- Bharat Pump & Compressor limited, Naini, Allahabad
- HCL, Lucknow
Extraskills
- Power Point
- MIS Reporting
- Data Extraction
- VLOOKUP
- HLOOKUP
- Pivot Table
- Conditional Formatting
- Google Sheets
- Tables
- Charts
- Pivot
- Excel Report preparation
- Data Management
Fathername
Mr.Pyarey Nawab
Dateofbirth
02/20/1997
Nationality
Indian
Personal Traits
- Creative and logical
- Problem solving ability & good communication skill
- Co-operative and keen observer
- Good knowledge of designing
- Good numeric ability
- Can accept responsibility
- Teamwork
- Quick decision making
- Disciplined and loyal
Localaddress
546/157 Sarfarazgunj, Lucknow, Uttar Pradesh, 226003
Personal Information
Marital Status: Unmarried
Disclaimer
I hereby declare that all the details furnished here are true to the best of my knowledge.
Software
Claim MD
MD On
Thrive
Waystar/Zirmed
Languages
English
Full Professional
Timeline
Team Leader AR
eMDs Everywhere PVT LTD
01.2021 - 12.2022
Team Coach
eMDs Everywhere PVT LTD
09.2020 - 12.2021
Sr. AR Analyst
eMDs Everywhere PVT LTD
02.2018 - 08.2020
Deputy Manager AR
eMDs Everywhere PVT LTD
1 2023 - Current
SAM INFRATECH PRIVATE LIMITED
- 12.2017
MBA -
Integral University, Integral University
B. Tech - undefined
Dr. M.C. Saxena College of Engineering & technology, GBTU
Higher Secondary - undefined
Saraswati vidya mandir inter college, U. P
SSLC - undefined
Saraswati vidya mandir inter college, U. P