Zailah Davis
Jacksonville,Florida
Summary
Front Service Clerk at Publix, recognized for enhancing customer satisfaction through engagement and efficient service I demonstrated strong time management and problem-solving skills, consistently exceeding expectations during busy hours. Committed to maintaining a professional demeanor while supporting team operations and improving overall shopping experiences.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Supported team members during hours, ensuring smooth and timely customer service operations.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and premiere service to customers.
Education
First Coast Highschool
Jacksonville, FLSkills
- Customer engagement
- Store cleaning
- Time management
- Problem-solving skills
- Listening skills
- Complaint handling
Timeline
Front Service Clerk
Publix
07.2023 - Current
First Coast Highschool
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