Zainab Alkwthr
Woodland Hills,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Saffron Mediterranean Kitchen
07.2021 - 12.2023
- Oversaw food preparation, production and presentation according to quality standards
- Trained new employees to perform duties
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
- Managed accounts payable, accounts receivable and payroll
- Updated computer systems with new pricing and daily food specials
- Supervised activities of dining room staff to maintain service levels and support guest needs
- Resolved problems or concerns to satisfaction of involved parties.
Sales Representative
AIK International INC.
06.2018 - 08.2020
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
Education
Associate of Arts in AA Degree - Business Administration
Pierce College
Los Angeles, CA09.2018
Skills
- Relationship Building
- MS Office Knowledge
- Records Management Systems
- Data Entry Documentation
- Cash Deposit Preparation
- POS System
- Customer Loyalty
- Accounting Skills
- Strong Organizational Skills
- Account Management
- Customer Service
- High Energy
Timeline
Restaurant Manager
Saffron Mediterranean Kitchen
07.2021 - 12.2023
Sales Representative
AIK International INC.
06.2018 - 08.2020
Associate of Arts in AA Degree - Business Administration
Pierce College
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