Dakota Deeds
1820 Balsam St,IA
Summary
Dynamic leader with proven expertise in team management and customer engagement honed at Perkins Restaurant & Bakery. Excelled in optimizing operations, enhancing customer satisfaction, and leading staff with a focus on efficiency and quality. Skilled in inventory control and passionate about driving positive change through actionable feedback.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Perkins Restaurant & Bakery
05.2022 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Kitchen Manager
Pizza Ranch Buffet
02.2019 - 02.2022
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
Education
Highschool -
Thomas Jefferson
Council Bluffs, IA05.2024
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Passion for customer satisfaction
- Relationship building
- Customer relationship building
- Active listening
- Business development
- Up-selling
- Expense reporting
Timeline
Restaurant Manager
Perkins Restaurant & Bakery
05.2022 - Current
Kitchen Manager
Pizza Ranch Buffet
02.2019 - 02.2022
Highschool -
Thomas Jefferson
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