Summary
Overview
Work History
Education
Skills
Education Certifications
Timeline
Generic

Zainab Busari

Atlanta,GA

Summary

Strong Knowledge of Data management, Data mining, Data querying, big Data and Troubleshooting. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Manager of Operations

Amazon
07.2023 - Current
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
  • Reported issues to higher management with great detail.
  • Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.

Implementation Consultant

CSI Companies, CTG, Medasource, OptimumHit, Ptp & ATGI
08.2017 - 07.2023
  • Coached medical staff on daily expectations and the organizational mission and goals to support their success.
  • Provided training to medical staff on the operation of the newly implemented EHR system.
  • Reported technical issues related to the EHR system to the developer. Provided exceptional service to clients to maintain and expand relationships for future business opportunities.
  • Trained a minimum of 40 staff members each day during the newly implemented EHR Go-Live.
  • Oversaw and motivated providers and clinicians on how to effectively utilize the implemented system, increasing user efficiency by 100%.
  • Supported the command center by managing high volumes of calls regarding encountered issues.
  • Resolved login issues, Epic Icon, and printing problems.
  • Trained laboratory end users on various aspects of the Beaker application. Assisted nurses with assessments, MAR, blood documentation, and other tasks.
  • Provided end user training on admitting, discharging, and transferring patients.
  • Educated and assisted physicians in documenting encounters, managing in-baskets, orders, preference lists, and smart-sets. Supported clinical staff and physicians with in-basket issues.
  • Resolved issues through effective communication with team leads and follow-up. Assisted providers in adding addendums to encounters.

Education

Master of Science - Data Science

New York Institute of Technology
Old Westbury, NY
05.2022

Graduate Certification in Data Science & Analytics - Data Science & Analytics

Georgia Institute of Technology
Atlanta, GA
08.2020

Bachelor of Science - Life Science Biology

New York Institute of Technology
Old Westbury, NY
05.2014

Skills

  • Epic modules (Beaker, Help Desk, willow, Ambulatory, ClinDoc, Epic TDR/TESTER)
  • Certified Cerner Trainer & Cerner Elbow Support (Powerchart, FirstNet, Appbar
  • Chart Abstraction
  • Proficient in the use of python data Analytics (python APIs, JSON, NumPy, Pandas, Matplotlib)
  • Proficient in the use of databases (SQL, NoSQL, MySQL, MongoDB)
  • Excellent knowledge in Statistics modeling, Microsoft Excel and VBA
  • Excellent knowledge of web Visualization (HTML, CSS, JavaScript, D3, Leaflet)
  • Proficient in the use of R, Business Intelligence software (Tableau), Hadoop, Machine learning, Big Data

Education Certifications

  • Certified Cerner Trainer, Cerner Innovation Campus, Kansas City, U.S.A, 01/2023
  • Masters in Data Science, New York Institute, New York, U.S.A, 05/2022
  • Certification in Data Science and Analytics, Georgia Institute of Technology, Georgia, U.S.A, 08/2020
  • B.S Biology, New York Institute, New York, U.S.A, 05/2014

Timeline

Manager of Operations

Amazon
07.2023 - Current

Implementation Consultant

CSI Companies, CTG, Medasource, OptimumHit, Ptp & ATGI
08.2017 - 07.2023

Master of Science - Data Science

New York Institute of Technology

Graduate Certification in Data Science & Analytics - Data Science & Analytics

Georgia Institute of Technology

Bachelor of Science - Life Science Biology

New York Institute of Technology

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Zainab Busari