Zainab Kashify
Springfield ,VA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable employee seeking Data Entry position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
Customer Serves and Cashier
Gaint Foods
03.2023 - Current
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Math Teacher Assistant
Elham Privet High School
02.2020 - 04.2020
- Graded and provided feedback on assignments.
- Collaborated with instructors to develop engaging lesson plans.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Developed and implemented strategies to improve student engagement.
Education
West Springfield High School
Springfield, VA06.2024
Skills
- Customer Service
- Typing Proficiency
- Attention to Detail
- Organizational Skills
- Computer Proficiency
- Numeric Keypad Skills
- Communication Skills
- Adaptability
- Critical Thinking
- Teamwork
- Multitasking
- Data Entry Software Knowledge
Languages
Persian
Full Professional
Pashto
Full Professional
Dari
Native or Bilingual
Timeline
Customer Serves and Cashier
Gaint Foods
03.2023 - Current
Math Teacher Assistant
Elham Privet High School
02.2020 - 04.2020
West Springfield High School
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