Zaira Aguilar
Laredo,TX
Summary
Bilingual (Spanish/English), goal-oriented professional with strong adaptability and a proven ability to thrive in fast-paced, high-pressure environments. Known for exceptional customer service, communication, and interpersonal skills, with a focus on problem-solving, teamwork, and collaboration. Highly organized and efficient, with excellent time management and multitasking abilities. Committed to serving and protecting communities with integrity, flexibility, and a strong sense of responsibility—ready to contribute to the mission of U.S. Customs and Border Protection.
Overview
3
3
years of professional experience
Work History
Diesel Cashier
Loves Travel Stop
08.2024 - Current
- Provided excellent customer service by addressing concerns, resolving issues, and exceeding expectations during every interaction.
- Handled high-pressure situations during peak hours with patience and professionalism to maintain a smooth flow of service.
- Proactively identified and reported any fuel pump issues or malfunctions to ensure timely resolution and minimal downtime.
- Collaborated with team members to maintain adequate inventory levels on shelves and in storage areas.
Cashiers
The Vaquero Pit Stop
07.2023 - 07.2024
- Supervised a team of [number of team members] cashiers, providing on-the-job training and ensuring smooth operations during [specific shifts or periods].
- Assisted customers by promptly providing information, addressing concerns, and resolving complaints to maintain high levels of customer satisfaction.
- Managed pricing of goods and services, accurately tabulated bills using cash registers and optical scanners, ensuring financial transactions were conducted efficiently.
- Maintained cleanliness and organization of checkout areas, regularly performed general cleaning tasks such as mopping floors and emptying trash cans, contributing to a hygienic environment.
Kitchen Assistant
The Vaquero Pit Stop
09.2022 - 07.2023
- Communicated equipment malfunctions and inventory needs to supervisors promptly, ensuring timely resolution and maintaining kitchen efficiency.
- Followed strict sanitation protocols to clean and sanitize work areas, equipment, utensils, and dishes, adhering to health and safety standards.
- Supported kitchen staff by assisting in food preparation, including cutting, slicing, and preparing various food items for cooking and serving.
- Managed inventory levels by ordering necessary food and supplies, contributing to seamless kitchen operations and meal preparation.
Education
Associate of Applied Science - Homeland Security Studies
Laredo College
Laredo, TX05-2025
High School -
United High School
Laredo, TX05.2022
Skills
- Adaptability
- Customer Service
- Organizational Skills
- Communicating and Interpersonal Skills
- Bilingual (Spanish/English)
- Teamwork and Collaboration
- Goal-oriented
- Problem-solving
- Time management
- Work efficiently
- Multitasking
- Flexibility
Timeline
Diesel Cashier
Loves Travel Stop
08.2024 - Current
Cashiers
The Vaquero Pit Stop
07.2023 - 07.2024
Kitchen Assistant
The Vaquero Pit Stop
09.2022 - 07.2023
Associate of Applied Science - Homeland Security Studies
Laredo College
High School -
United High School
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