Zaira Estrada
Yuma,AZ
Summary
Proficient Field Liaison skilled in enhancing communication between operational teams and management. Demonstrated ability to troubleshoot field issues and deliver insightful reports to support decision-making. Expertise in improving team coordination and streamlining processes, resulting in increased client satisfaction and efficient workflows.
Overview
7
7
years of professional experience
Work History
Field Liaison
Synergy Holdings
Yuma, Arizona
10.2020 - 01.2024
- Developed and maintained relationships with clients to ensure their satisfaction.
- Facilitated communication between teams and clients to ensure project alignment.
- Collaborated with internal departments to develop strategies for resolving client issues.
- Coordinated site visits to assess project progress and address concerns.
- Assisted in implementing new tools and systems to streamline operations and reporting.
- Developed training materials for staff on operational procedures and safety standards.
- Researched industry trends and regulations impacting the organization's operations.
Caretaker
Martha's Gardens
Yuma, AZ
05.2019 - 05.2020
- I help take care of an elderly woman with Alzheimer's at night. Assisted patient with dressing routines, promoting independence and dignity. I also help with the Assisted with daily equine care tasks, including feeding and grooming horses..
- Provided compassionate care to residents, ensuring their comfort and well-being.
- Assisted with daily living activities, including bathing, dressing, and meal preparation.
- Maintained a clean and safe environment for all residents in the facility.
Self Employed
Yuma, AZ
10.2018 - 05.2019
- Was in the middle of moving homes, had to get rid of some belongings. I was selling my belongings in Garage Sales on the weekends and settling into our new home during the week.
Kennel Technician
Humane Society of Yuma
Yuma, AZ
07.2018 - 10.2018
- Ensured safe, clean, and protective environment for animals by vaccinating and assessing condition of incoming dogs and cats. Supplied food, water, blankets, and toys to enhance comfort and well-being of animals. Rounded in dog kennels to maintain a clean environment and provide water. Also assisted in help with dog breeds labeled "aggressive." To assist in developing trust.
- Cleaned and maintained kennels to ensure a safe environment for animals.
- Monitored animal health and behavior, reporting concerns to veterinary staff.
- Assisted in the adoption process by providing information to potential pet owners.
Registered Nurse
Haven of Yuma
Yuma, AZ
09.2017 - 03.2018
- Monitor, record, and report symptoms or changes in patients' conditions
- Monitored, recorded, and reported symptoms or changes in patients' conditions to ensure timely interventions
- Modify patient treatment plans as indicated by patients' responses and conditions
- Modified patient treatment plans based on patients' responses and conditions.
- Coordinated with healthcare team members to assess, plan, implement, and evaluate effective patient care plans
- Monitor all aspects of patient care, including diet and physical activity
- Prepare patients for and assist with examinations or treatments
- Observe nurses and visit patients to ensure proper nursing care
- Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems
- Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.
- Instructed individuals, families, and groups on health education, disease prevention, and childbirth, while developing targeted health improvement programs
- Conduct specified laboratory tests.
- TOOLS & TECHNOLOGY
- Medical Terminology (14 years)
- Excellent telephone etiquette (7 years)
- Team Player (14 years)
- Quick learner to new software(14 years)
- Patience (14 Years)
Registered Nurse
SOUTHWEST ONCOLOGY
Yuma, AZ
04.2017 - 06.2017
- Liaised between patients and physicians to facilitate comprehensive treatment plans.
- Assessed patients and documented patients medical history
- Developed patient care plans including assessments, evaluations and nursing diagnoses
- Assessed patients and documented patients' medical history
- Ensured efficacy of patients treatments through monitoring treatment regimens
- Assisted physicians with conscious sedation procedures, including bone marrow biopsies.
- Provide treatment within the scope of practice as defined by state law
- Provide treatment within scope of practice as defined by state law
- Accessing and deaccessing Port-A-Catheters
- Accessing and de accessing Port- A- Catheters
Registered Nurse
Horizon Health and Wellness
Yuma, AZ
11.2016 - 02.2017
- Conducted comprehensive patient assessments to inform care plans
- Prepared charts on patients' health-related history, medical restrictions, and allergies
- Ensured charting accuracy through precise documentation
- Maintained compliance with regulatory standards by Horizon Health and Wellness
- Educated families on upcoming procedures and medication risks. to families through education on upcoming procedures, medication risks, special diets, and physician's instructions to patient
Education
Associate of Science - Nursing
Arizona Western College
Yuma, AZAssociate of Arts -
Arizona Western College
Yuma, AZSkills
- Client relationship management
- Strategic communication
- Customer service
- Time management
- Problem solving
- Adaptability to change
- Critical thinking
- Multitasking
- Problem-solving abilities
- Problem-solving aptitude
- Organizational skills
- Reliability
- Attention to detail
- Professionalism
- Clerical support
- Documentation management
- Professional demeanor
- Self motivation
- Adaptability
Timeline
Field Liaison
Synergy Holdings
10.2020 - 01.2024
Caretaker
Martha's Gardens
05.2019 - 05.2020
Self Employed
10.2018 - 05.2019
Kennel Technician
Humane Society of Yuma
07.2018 - 10.2018
Registered Nurse
Haven of Yuma
09.2017 - 03.2018
Registered Nurse
SOUTHWEST ONCOLOGY
04.2017 - 06.2017
Registered Nurse
Horizon Health and Wellness
11.2016 - 02.2017
Associate of Science - Nursing
Arizona Western College
Associate of Arts -
Arizona Western College