Zaira Padilla
Modesto,CA
Summary
Dynamic Crew Trainer with a proven track record at McDonald's, specializing in elevating customer service standards and enhancing team performance. Expert in employee training and workforce management, I excel in coaching techniques and role modeling, significantly improving staff development and operational efficiency. Skilled in both leadership and cash handling, I consistently exceed performance goals.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
04.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
Education
Cosmetologist -
North Adrian's Beauty College
Modesto, CA10.2024
James C Enochs High School
Modesto, CA05.2023
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Active Listening
- Team leadership and supervision
- Cleaning and sanitation
- Role Modeling
- Workforce Management
- Staff Development
- Dress Code Enforcement
- Motivational Skills
- Coaching Techniques
Timeline
Crew Trainer
McDonald's
04.2021 - Current
Cosmetologist -
North Adrian's Beauty College
James C Enochs High School
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