Zairali Frias
Antioch,CA
Summary
Accomplished Team Lead at Target, adept in coaching and mentoring, with a proven track record of enhancing team performance and fostering diversity and inclusion. Skilled in performance improvement and decision-making, significantly boosting employee efficiency and satisfaction. Expert in managing multitasking environments and driving strategic business growth through effective team supervision and customer focus.
Overview
11
11
years of professional experience
Work History
Team Lead
Target
Antioch, CA
11.2020 - Current
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Assistant Manager
Cost Plus World Market, Inc
Oakland, CA
02.2018 - 11.2020
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Fallas Paredes
Antioch, CA
08.2013 - 03.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enhanced team productivity by streamlining operational processes.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High School Diploma -
Antioch High School
Antioch, CA06.1993
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Employee Evaluation
- Diversity and Inclusion
- Team Supervision
- Flexible Schedule
- Team Check-Ins
- Performance Evaluations
- Multitasking
- Decision-Making
Timeline
Team Lead
Target
11.2020 - Current
Assistant Manager
Cost Plus World Market, Inc
02.2018 - 11.2020
Assistant Manager
Fallas Paredes
08.2013 - 03.2016
High School Diploma -
Antioch High School