Zaire Burgess
Hackensack
Summary
Highly adaptable professional with extensive experience in team leadership and customer service. Known for effective decision-making and mentorship, successfully implementing strategies that improve efficiency and elevate team performance. Ready to leverage skills to support organizational objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
09.2019 - Current
- Led team in executing daily operational strategies to optimize workflow efficiency.
- Streamlined inventory management processes, reducing excess stock and improving order fulfillment rates.
- Mentored junior staff on best practices for customer service and operational procedures.
- Developed training materials to enhance employee onboarding and retention efforts.
amazon delivery driver
05.2022 - 10.2022
- Delivered packages efficiently, ensuring timely arrival to customers while adhering to safety protocols.
- Managed route planning to optimize delivery schedules and reduce fuel consumption.
- Maintained accurate records of deliveries, addressing discrepancies promptly to uphold service quality.
- Trained new drivers on operational procedures and safety measures, enhancing team performance.
Target
11.2019 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
HVAC Technician - HVAC
Fortis Institute
Wayne, NJ05-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- Certified life insurance Agent, family first life - 8\24 to 11\25
Timeline
amazon delivery driver
05.2022 - 10.2022
Target
11.2019 - 06.2020
Manager
09.2019 - Current
HVAC Technician - HVAC
Fortis Institute