Zaire Coleman
Queens,NY
Summary
Results-oriented Operations Lead skilled in inventory control and team motivation. Enhanced productivity and efficiency while promoting collaboration. Recognized for strong problem-solving and workforce management, driving client satisfaction and operational success.
Overview
9
9
years of professional experience
Work History
Operations Lead
Aramark
New York, New York
06.2025 - 09.2026
- Supervised a team of xx during daily operations, while maintaining efficiency and productivity at optimal levels.
- Supervised team of xx during daily operations, ensuring optimal efficiency and productivity.
- Trained, mentored, and motivated employees to improve team productivity.
- Facilitated client operations by resolving daily issues to ensure smooth workflow.
Supervisor
US Open Tennis Association
Flushing, NY
07.2024 - 09.2024
- Supervised a retail location that grossed around 3.2 Million dollars in a 3 week span.
- Delegated tasks and scheduled breaks for staff to optimize workflow.
- Monitored and organized daily inventory levels to ensure product availability.
- Responsible for the general upkeep of the store ; and engaging with customers for the utmost satisfaction.
Security Officer
Allied Universal
Elmhurst, NY
01.2024 - 09.2024
- Oversaw daily operations of a residential housing community in Elmhurst, Queens, ensuring safety and resident satisfaction.
- Conducted perimeter patrols, identifying and addressing safety violations to maintain a secure environment.
- Conducted vertical patrols throughout the building to ensure safety and security. of staircases multiple times a day ; standing post in the building lobbies and securing mailrooms.
- Performed building inspections , guarding entry points and verifying visitors
- Documented building and perimeter updates, resident complaints, and incident reports to enhance community safety and response.
- Booted cars for illegal parking in designated areas and released them upon payment from vehicle owners.
Supervisor
Cleaning with Meaning NY
New York, NY
04.2023 - 09.2023
- Supervised individuals with intellectual and developmental disabilities during daily activities, fostering independence and engagement.
- Communicated with house staff to address needs and maintained monthly inventory to support operational efficiency.
- Inspected team supplies to ensure availability for daily operations and compliance with safety standards.
Cashier/Sales Associate
US Open Tennis Association / Citi Field
Flushing, NY
08.2022 - 10.2022
- Welcomed customers, guided them through products, answered questions, and ensured pleasant experiences.
- Promoted company products through exceptional customer service, while enhancing customer satisfaction.
- Assisted in warehouse operations, guided inventory management, and tracked production levels and recorded purchases.
Package Handler
UPS
Queens, NY
11.2020 - 03.2021
- Executed physical, fast-paced tasks involving continual lifting, lowering, and sliding of packages weighing 25 - 35 lbs.
- Sorted and grouped packages by intended destination for efficient loading into delivery vehicles.
- Helped load delivery trucks with packages prepared for shipment.
- Picked products using RF scanner to fill orders.
- Disposed of debris and hazardous materials properly to avoid contamination.
Warehouse Clerk
HMSHost
Charlotte, NC
08.2019 - 10.2019
- Processed information from ordering and receiving forms according to company standards for accurate entry into the stock management system.
- Receive and store merchandise according to company standards
- Lifted and transported products over 30 pounds to support efficient inventory management.
- Stocked shelves with products, recorded dates, rotated inventory, and checked product temperatures for quality control.
- Performed thorough cleaning tasks, including sweeping, mopping, dusting furniture, and removing trash to maintain a clean and safe work environment.
Sales Associate
Macy's
Long Island, NY
10.2018 - 01.2019
- Provided a quick and exceptional customer experience
- Provided customer assistance at store
- Assisted customers with locating items
- Restocked shelves to maintain optimal product availability
- Created comprehensive product inventory to streamline stock management
- Organized stockroom inventory to enhance retrieval efficiency
- Implemented effective organization strategies
- Customer Service
Stocker
Target
07.2017 - 06.2018
- Stocked merchandise on sales floor and organized excess quantities in stock room to optimize inventory management.
- Checked stock locations to ensure accurate logging and assist the sales floor in locating items for online fulfillment.
- Maintained clean and safe floors through regular sweeping, mopping, vacuuming, waxing, and polishing.
Education
Flushing High School
06.2017
Skills
- Warehouse operations
- Shipping Receiving
- Warehouse Inventory
- Inventory control
- Inventory Optimization
- Logistics
- Pallet Jack
- Picker Packer
- Receiving Clerk
- Inventory organization
- Time management
- Scheduling
- Workforce management
- Order processing
- Team building
- People management
- Warehouse experience
- Customer service
- Acknowledgment of customer needs
- Time determination
- People management
- Warehouse operations
- Business intelligence (BI)
- Product strategy
- Sales operations
- Customer service expertise
- Store operations oversight
- Task assignment
- Retail Sales Experience
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Operations Lead
Aramark
06.2025 - 09.2026
Supervisor
US Open Tennis Association
07.2024 - 09.2024
Security Officer
Allied Universal
01.2024 - 09.2024
Supervisor
Cleaning with Meaning NY
04.2023 - 09.2023
Cashier/Sales Associate
US Open Tennis Association / Citi Field
08.2022 - 10.2022
Package Handler
UPS
11.2020 - 03.2021
Warehouse Clerk
HMSHost
08.2019 - 10.2019
Sales Associate
Macy's
10.2018 - 01.2019
Stocker
Target
07.2017 - 06.2018
Flushing High School