Zaivyon Maxey
Buckingham,VA
Summary
Results-driven professional with extensive experience in managing operations, streamlining processes, and leading teams to achieve organizational goals. Skilled at strategic planning, budget management, and process optimization to enhance productivity and profitability.
Meticulous approach to maintaining high standards of quality and efficiency while fostering collaborative and motivated work environment.
Conscientious leader with solid work ethic, dedicated to delivering exceptional results and continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Maxey Enterprises LLC
06.2022 - Current
- Used customer feedback for improving operations and building brand loyalty.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
- Created policies, procedures and guidelines for staff members' daily operations.
- Identified areas of improvement within existing systems and developed action plans for implementation.
- Oversaw budgeting activities, monitored expenses and analyzed variances from plan.
- Organized regular meetings with department heads to review progress on projects and initiatives.
Team Member
Chick-Fil-A
02.2024 - 05.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Provided excellent customer service through solving problems and answering questions.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Built relationships with customers through providing accurate information on products or services offered.
Education
MBA - Business Administration
Hampton University
Hampton, VA02-2028
Associate of Arts - Arts
Southside Virginia Community College
05.2024
Skills
- Analytical Problem Solving
- Effective Business Planning
- Proficient Multitasker
- Strategic Problem Analysis
- Project Timeline Coordination
- Market Expansion Strategies
- Collaborative Team Development
- Consistently Attain Targets
- Comprehensive Project Coordination
- Leadership
Accomplishments
- Buckingham County High School Senior of the Month
- Presidential Scholars Nominee
- National Beta Club
- National Honor Society
- American Legion Boys State Delegate
- Harkness Hall Men of Excellence
- #1 Public Speaker, Longwood Region, 2024 (FBLA)
Certification
• WISE Financial Literacy Certification
• SFEPD Financial Mind Over Money Skills Financial Literacy Certification
References
References available upon request.
Timeline
Team Member
Chick-Fil-A
02.2024 - 05.2024
Manager
Maxey Enterprises LLC
06.2022 - Current
MBA - Business Administration
Hampton University
Associate of Arts - Arts
Southside Virginia Community College