Zak Standal
Orlando,FL
Summary
As someone who has worked in the restaurant business for almost three years at multiple positions, I take pride in excelling in high energy environments and pressuring situations. Experience in fine dining at the Grand Marlin has allowed me to develop an excelled level of customer service, and combined with two years of serving experience, I have complete confidence that I would be a valuable addition to the team.
Overview
3
3
years of professional experience
Work History
Host/Busser
The Grand Marlin of Pensacola Beach
04.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Santino's Pizza
04.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Pedro's Restaurant & Tequila Bar
01.2022 - 04.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FL05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host/Busser
The Grand Marlin of Pensacola Beach
04.2024 - 08.2024
Server
Santino's Pizza
04.2022 - 03.2024
Food Runner
Pedro's Restaurant & Tequila Bar
01.2022 - 04.2022
High School Diploma -
Gulf Breeze High School
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