Summary
Overview
Work History
Education
Skills
Timeline

Zakari Yousey

Statesville,NC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Domino's Pizza
05.2023 - Current
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
    • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Lead Foreman

Salomon Garduno Fencing
01.2020 - Current
  • Coordinated materials to maintain steady flow and meet productivity objectives.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Installed metal and wooden fences and privacy borders.
  • Used hand tools and instruments to take measurements.
  • Conducted site inspections to determine project costs and required installation materials.
  • Dug holes and trenches to position fences correctly.
  • Joined, raised and secured fence segments in place.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Discussed fencing requirements and specifications with clients.
  • Filled post holes with concrete to maintain proper stability and longevity of fencing installations.
  • Attached rails or tension wire along bottoms of posts to form fencing frames.
  • Set metal or wooden posts in upright positions in postholes.
  • Complied with safety and quality requirements to protect personnel, customers and property structures.
  • Discussed fencing needs with customers and estimated and quoted prices.
  • Gathered location measurements and fence requirements to determine project scopes and establish action plans.
  • Met customer needs by consulting project documentation to achieve proper marking of fence lines and pole locations.
  • Used power-driven auger to hollow out postholes with efficiency and manual digging methods for less complex work.

General Manager

5 Star Express Car Wash
11.2022 - 04.2023
    • Helped with planning schedules and delegating assignments to meet coverage and service demands.
    • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
    • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
    • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
    • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
    • Collecting sales and car information for weekly meetings.
    • Developed and implemented strategies to increase sales and profitability.
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager

Little Caesars
09.2021 - 06.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Shift Leader

Papa Johns
08.2015 - 01.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Server

Thai Thai Cafe
06.2012 - 08.2015
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.

Dishwasher

Epic Chophouse
01.2012 - 08.2012
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Server

Pizza Hut
02.2011 - 01.2012
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Locksmith Technician

Able Locksmith
  • Used key cutting machines to duplicate or cut new keys.
  • Used devices to open door locks without keys.
  • Installed new door hardware such as locks, plates and closers
  • Repaired panic hardware and alarm detection connections on doors.

Education

GED -

Mooresville Senior High School, Mooresville,NC
03.2011

Skills

  • Staff Supervision
  • Business Development Understanding
  • Time Management
  • Customer Relations
  • Staff Management
  • Schedule Oversight
  • Team Motivation
  • Excel Proficiency
  • Biweekly Payroll Management
  • Positive Attitude
  • Operational Standards
  • Proper Staffing
  • Scheduling
  • Customer Experience
  • Customer-Focused

Timeline

Assistant Manager - Domino's Pizza
05.2023 - Current
General Manager - 5 Star Express Car Wash
11.2022 - 04.2023
General Manager - Little Caesars
09.2021 - 06.2022
Lead Foreman - Salomon Garduno Fencing
01.2020 - Current
Shift Leader - Papa Johns
08.2015 - 01.2017
Server - Thai Thai Cafe
06.2012 - 08.2015
Dishwasher - Epic Chophouse
01.2012 - 08.2012
Server - Pizza Hut
02.2011 - 01.2012
Locksmith Technician - Able Locksmith
Mooresville Senior High School - GED,
Zakari Yousey