Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zakaria Mahir

Spring,TX

Summary

Dynamic and results-driven professional with extensive experience at Metro by T-Mobile, excelling in customer service and relationship building. Proven ability to enhance customer satisfaction and drive sales through effective problem-solving and cash handling skills. Recognized for maintaining high standards in fast-paced environments while fostering loyalty and repeat business.

Overview

10
10
years of professional experience

Work History

District manager

Metro by T-Mobile
Spring, TX
01.2019 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

CNA

Comfort Residence
Blaine, MN
01.2017 - 01.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Customer Service Representative

Noodles and Company
Arden Hills MN
01.2015 - 01.2017

Maintained orderly processing of financial transactions.

Maintained high standards of food safety while cooking.

Ensured customer satisfaction with services provided.

Upheld hygiene and protection standards within the environment.

Education

Diploma - General Studies

Irondale High School
New Brighton
06.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving skill's
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Product sales
  • Sales strategies
  • POS system operation
  • Meeting deadline

Languages

Arabic
Native or Bilingual
Spanish
Professional Working
French
Elementary

Timeline

District manager

Metro by T-Mobile
01.2019 - Current

CNA

Comfort Residence
01.2017 - 01.2019

Customer Service Representative

Noodles and Company
01.2015 - 01.2017

Diploma - General Studies

Irondale High School
Zakaria Mahir