Zakayia Anderson
Kenosha
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
McDonald’s
Kenosha
06.2024 - 08.2025
- Provided excellent customer service in a fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of the dining area and kitchen.
- Handled cash transactions and processed customer orders accurately.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed safety and hygiene standards while preparing food items.
- Assisted in training new crew members on operational procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
Education
Indian Trail High School And Academy
Kenosha, WISkills
- Food safety compliance
- Cash handling
- Equipment operation
- Order processing
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Problem solving
- Taking orders
- Store opening and closing
- Self-discipline
- Safety awareness
- Workplace efficiency
- Problem-solving
- Food preparation
- Sanitizing
- Drive-thru operations
- Safe food handling
- Workplace safety
- Customer engagement
- Multitasking and organization
- Cleaning
- Heavy lifting
Timeline
Crew Member
McDonald’s
06.2024 - 08.2025
Indian Trail High School And Academy