ZAKESHA WILLIS
Powder Springs,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Showcasing a strong blend of patient care and technical skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA
Department of Veterans Affairs
09.2019 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Caretaker
Personalized Care
04.2012 - 09.2019
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Managed medication schedules for residents to ensure timely and accurate administration.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
Certified Medical Assistant
Sparlin Health Care
11.2009 - 10.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Service/Customer Service
Nalley BMW
06.2010 - 03.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Operator Assistance Tech
MetroOne Telecommuncations
12.2002 - 06.2005
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
Medical Assistant -
United Education Institute
Morrow, GAInternational Business Management -
American Intercontinental University
H.S. Diploma -
Cross Keys High School
Skills
- Scheduling
- Patient Filing
- Telephone/Reception Techniques
- Office Machine Operation
- Money Handling
- Insurance Verification
- Medical Billing & Coding
- Prepare Exam Rooms
- Cleaning & Sterilizing Equipment
- Vital Signs Monitoring
- Injection's
- Urinalysis
- Patient Care
- Compassion and Empathy
- Bathing Assistance
- Reliable team player
- Dementia and Alzheimer's knowledge
- Bedside manner
- Geriatric Care
Certification
- CPR
- FIRST AID
- HIPAA
- OSHA
References
References Available Upon Request
Timeline
CNA
Department of Veterans Affairs
09.2019 - Current
Caretaker
Personalized Care
04.2012 - 09.2019
Service/Customer Service
Nalley BMW
06.2010 - 03.2011
Certified Medical Assistant
Sparlin Health Care
11.2009 - 10.2011
Operator Assistance Tech
MetroOne Telecommuncations
12.2002 - 06.2005
Medical Assistant -
United Education Institute
International Business Management -
American Intercontinental University
H.S. Diploma -
Cross Keys High School
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