Zakethia Williams
Carthage
Summary
Dedicated paraprofessional with expertise in classroom management and student engagement. Proven ability to foster positive relationships and enhance learning experiences through effective behavioral support and teamwork.
Overview
7
7
years of professional experience
Work History
Paraprofessional
Center Isd
Center
08.2022 - Current
- Assisted teachers in enhancing classroom management and facilitating instructional activities.
- Provided guidance to students in the classroom setting.
- Supervised small groups of students during instruction time.
- Assisted children at stations during small-group learning periods.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Engaged in professional development workshops to advance skills and knowledge relevant to educational support.
- Completed professional development workshops to strengthen effectiveness in job responsibilities.
- Ensured that all safety regulations were followed in the classroom environment.
Sales Associate
Burkes Outlet Bealls
Carthage
10.2020 - 08.2022
- Guided customers in product selection and addressed inquiries to enhance their shopping experience.
- Assisted customers with product selection, sizing and styling.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer returns and exchanges in a professional manner.
- Ensured appealing store presentation and strategically organized merchandise displays to attract customers.
- Trained new team members on cash register operation, stock procedures, and customer service best practices for efficient onboarding.
CSR, Sales
Cricket Wireless
Carthage
09.2019 - 10.2020
- Cultivated relationships with existing customers to drive repeat business opportunities.
- Resolved customer complaints and escalated issues to ensure satisfactory outcomes.
- Assisted customers with product selection and service inquiries.
- Educated customers about wireless plans and device features.
- Processed sales transactions efficiently using point-of-sale systems.
- Organized merchandise displays to enhance store appearance and improve customer experience.
Education
High School Diploma -
Carthage High School
Carthage, TX06-2015
Some College (No Degree) -
Panola College
Carthage, TX03-2026
Skills
- Instructional support
- Classroom management
- Student assessment
- Behavioral support
- Customer engagement
- Classroom technology
- Learning materials
- Customer service
- Instructional support
- Team collaboration
- Conflict resolution
- Professional development
- Stocking and receiving
- Stocking and receiving
Timeline
Paraprofessional
Center Isd
08.2022 - Current
Sales Associate
Burkes Outlet Bealls
10.2020 - 08.2022
CSR, Sales
Cricket Wireless
09.2019 - 10.2020
High School Diploma -
Carthage High School
Some College (No Degree) -
Panola College