ZAKIAYA EDRINGTON
New York,NY
Summary
Dedicated and adaptable professional with a proven track record in leadership, management, and cross functional collaboration. Proficient in effective communication, problem-solving, and strategic decision making. Committed to personal and professional growth, enthusiastic about acquiring new skills and knowledge to thrive in dynamic and challenging environments.
Overview
7
7
years of professional experience
Work History
Key Holder / Operations Manager
Shinola Detroit
07.2023 - 02.2024
- Lead and motivated a team of sales associates, providing training and guidance to ensure optimal performance and customer satisfaction
- Collaborated with upper management to implement operational improvements and achieve sales targets
- Managed the stores inventory levels, conducted regular stock assessments, and coordinated with headquarters for replenishment
- Oversaw daily store operations, including opening and closing procedures, cash management, and ensuring adherence to company policies and procedures.
Resident Manager
Affinity House INC
02.2023 - 02.2024
- Assisted in the management of day-to-day operations, including resident communications, maintenance coordination, and community events
- Provided and conducted property tours for prospective residents, highlighting key features and amenities
- Managed leasing processes, including application reviews, lease signings, and move-in orientations
- Maintained and addressed resident inquiries and concerns promptly, fostering a positive and responsive living environment.
Prep Cook/Assistant
Outspoken Chef, LLC
07.2022 - 07.2023
- Planned and directed high volume food preparation in a fast-paced environment
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating
- Completed kitchen product inventory as assigned
- Provided exceptional service by anticipating client needs and accommodating special requests with professionalism and discretion.
Guest Service Associate
European Wax Center
08.2021 - 07.2022
- Individually sold $15,000 in package sales per month on average
- Ensured proper set up of all incoming reservations daily, answering phone calls, and handling the register transactions in a fast-paced environment
- Displayed clear communication skills while answering guest questions while checking in and out an average of 35-50 guests a day.
Receptionist
Haynes and Boone, LLP
11.2019 - 08.2021
- Greeted guests and visiting attorneys while managing Tishman Speyer’s check-in process
- Responding and transferring calls for legal secretary and administrative staff department to provide general information
- Assisted legal secretary and administrative staff in scheduling meetings and food catering for attorney meeting and firm events
- Organized billing for over 80 attorneys while managing the general office, receiving deliveries, and reserving rooms designated for visiting attorneys.
Afterschool Counselor
Westside YMCA
07.2017 - 11.2019
- Provided homework support to students, employing various teaching strategies to accommodate diverse learning styles and academic needs
- Developed and implemented STEM lesson plans, integrating hands-on activities and experiments
- Demonstrated strong communication skills in interacting with children, parents, and colleagues, fostering positive relationships, and ensuring clear understanding of program objectives.
Education
Birth Arts International Doula Program
Los Angeles, CA07.2023
American Red Cross
Los Angeles, CA07.2023
Bachelor of Arts in Law and Society -
John Jay College of Criminal Justice, (CUNY)
New York, NY01.2022
Skills
- Team training and development
- Tenant relations
- Bulk Food Preparation
- Spa Treatment Coordination
- Office Administration
- Postpartum Care
- Breastfeeding support
- Safety Management
- Social Development
- Curriculum Implementation
Timeline
Key Holder / Operations Manager
Shinola Detroit
07.2023 - 02.2024
Resident Manager
Affinity House INC
02.2023 - 02.2024
Prep Cook/Assistant
Outspoken Chef, LLC
07.2022 - 07.2023
Guest Service Associate
European Wax Center
08.2021 - 07.2022
Receptionist
Haynes and Boone, LLP
11.2019 - 08.2021
Afterschool Counselor
Westside YMCA
07.2017 - 11.2019
Birth Arts International Doula Program
American Red Cross
Bachelor of Arts in Law and Society -
John Jay College of Criminal Justice, (CUNY)
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