Summary
Overview
Work History
Education
Skills
Timeline
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ZAKIYA DUNN

Baltimore,MD

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.

Overview

5
5
years of professional experience

Work History

SALES CONSULTANT

NATIONWIDE INFINITI OF TIMONIUM
TIMONIUM, MD
01.2025 - Current
  • Assisted customers in selecting vehicles based on needs and preferences.
  • Demonstrated vehicle features and benefits to potential buyers.
  • Conducted test drives to familiarize customers with vehicle handling.
  • Maintained knowledge of inventory, pricing, and financing options.
  • Processed paperwork for vehicle sales efficiently and accurately.

Store Manager

TMOBILE
BALTIMORE, MD
05.2020 - 01.2025
  • Led sales team to enhance customer engagement and retention strategies.
  • Developed training programs to improve team performance and product knowledge.
  • Analyzed market trends to inform sales strategies and product positioning.
  • Managed customer relationships through effective communication and problem-solving.

Education

High School Diploma -

Mergenthaler High School
Baltimore, MD
06-2017

Skills

  • Sales paperwork processing
  • Customer relationship management
  • Problem solving
  • Sales analysis

Timeline

SALES CONSULTANT

NATIONWIDE INFINITI OF TIMONIUM
01.2025 - Current

Store Manager

TMOBILE
05.2020 - 01.2025

High School Diploma -

Mergenthaler High School

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