Zakolby Neal
Idabel,OK
Summary
Results-driven professional with strong interpersonal skills and a commitment to excellence in customer interactions. Proven track record in banking operations and precise cash handling, complemented by robust attention to detail and teamwork. Demonstrated adaptability through various roles, including production hand and maintenance tasks, while achieving top sales performance in Micurtain County in 2023. Core competencies include financial management, operational efficiency, and effective communication.
Overview
1
1
year of professional experience
Work History
Bank Teller
First State Bank
Idabel, OK
10.2024 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Provided assistance to other tellers during peak business hours as needed.
- Researched customer inquires regarding their accounts using internal banking systems.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Welcomed customers and offered pleasant service during entire transaction.
- Entered transactions into computer and issued customer receipts.
Sells Associate
Hibbetts Sports
Idabel, OK
08.2024 - Current
- Verified credit card charges against purchase receipts for accuracy.
- Processed shipments received from vendors according to established protocols.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Handled incoming calls from customers regarding orders or other inquiries.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with customers by providing friendly customer service.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
Production Worker
SETCO SOLID TIRE
Idabel, OK
08.2023 - 06.2024
- Operated forklift to move materials and finished products within warehouse.
- Followed safety protocols while operating machines and equipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Cleaned up work area at end of shift to maintain safe working environment.
- Ensured proper labeling of completed products before shipping out.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Developed skills as a mill hand, preventing rubber from burning before it reaches its next destination.
- Mastered all production positions in the department within twelve months.
Education
High School Diploma -
IDABEL HIGH
Idabel, OK05-2023
Skills
- Cash counting
- Currency packaging
- Data inputting
- Financial software
- Deposit and withdrawal management
- Upselling skills
- Cash handling expertise
- Customer relationship development
- Fast learner
- Great team member
- Trustworthy and attentive
Affiliations
- i am a member of FFA agriculture.
Accomplishments
- i won top salesman in mccurtain county in 2023.
References
References available upon request.
Timeline
Bank Teller
First State Bank
10.2024 - Current
Sells Associate
Hibbetts Sports
08.2024 - Current
Production Worker
SETCO SOLID TIRE
08.2023 - 06.2024
High School Diploma -
IDABEL HIGH
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