Zakoria Alston
Clarksville,TN
Summary
A diligent property manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. I have successfully managed multiple properties, overseeing maintenance, and leasing. Demonstrating proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Overview
3
3
years of professional experience
Work History
Property Manager
Dyer Management
12.2021 - Current
- Handle tenant concerns promptly and appropriately
- Communicated effectively with owners, residents, and on-site associates.
- Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Complete move-in and move-out flow, conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinate with maintenance to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Follow up on delinquent tenants and coordinated collection procedures.
- Prepare leases and renewal documents
- Increase property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitor market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Front Desk Auditor
Holiday Inn Express Hotel
08.2022 - 08.2023
- Contributed to the hotel''s reputation by maintaining a professional appearance and demeanor at all times.
- Participated in regular meetings with hotel management to discuss strategies for improving guest experience and overall performance metrics.
- Handled cash drawer responsibly, performing regular reconciliations as required by company policy.
- Maintained a high level of accuracy in processing financial transactions for guest stays, room charges, and additional services.
- Prepared daily reports on occupancy, financial transactions, and guest-related issues for management review, facilitating informed decision making.
Skills
- Multi-Site Property Management
- Marketing and Advertising
- Vendor Management
- Property Tours and Inspections
- Customer Service-focused
- Exceptional Oral and Written Communication Skills
- Tenant Relations
- New Construction
- Lease-up
License
Tennessee Real Estate Commission: Affiliate Broker
License #368351
Expiration: September 25, 2026
Timeline
Front Desk Auditor
Holiday Inn Express Hotel
08.2022 - 08.2023
Property Manager
Dyer Management
12.2021 - Current
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