Tamika Smith

Results-driven Property Management professional with 24+ years of experience overseeing multifamily communities, maximizing occupancy, increasing NOI, leading high-performing teams, and delivering exceptional resident experiences. Proven success managing multi-site portfolios, multimillion-dollar operating budgets, vendor relationships, capital improvement projects, and Fair Housing compliance. Recognized for increasing occupancy, improving resident retention, controlling expenses, and driving profitable operations while building strong community relationships.

Core Competencies

• Multi-Site Property Management
• Budget Development & Financial Performance
• Occupancy & Revenue Growth
• Resident Retention Strategies
• Team Leadership & Staff Development
• Fair Housing Compliance
• Capital Improvement Projects
• Vendor Contract Negotiation
• Marketing & Leasing Strategies
• Collections & Delinquency Management
• Operational Excellence
• Community Outreach & Engagement

• Administered all applications, leases, cancellations, move-ins, move-outs, notices to vacate, and late rent payments
• Compiled leasing and traffic summaries and rent increase summaries for the corporate office, Regional Manager, and Property Manager
• Compiled and analyzed with tenant prospects gathering data to find out where they rented and why
• Conducted monthly community outreach
• Administer notices to residents concerning late rent, lease violations, policy changes, and lease renewals
• Maintained all files to ensure they are properly maintained
• Ensure compliance with all Fair Housing Laws
• Manage any issues that would develop with residents or vendors
• Increased resident occupancy from 77% to 98%

• Posted daily traffic, applications, leases, cancellations, move-ins, move-outs, notices to vacate, and late rent payments to ensure accurate record-keeping and support operational efficiency
• Delivered leasing and traffic summaries along with rent increase reports to Corporate Office, Regional Manager, and Property Manager to inform strategic decision-making
• Engaged with previous prospects to gather insights on rental decisions, enhancing understanding of market trends and tenant preferences
• Conducted community outreach on a monthly basis
• Mailed out notices to residents concerning late rent, lease violations, policy changes, and lease renewals
• Ensured all files are maintained as required by the Company
• Ensured compliance with all Fair Housing Laws
• Maintained any problems that may come up with residents or vendors

• Posted all traffic, applications, leases, cancellations, move-ins, move-outs, notices to vacate, and late rent payments in TEAM on a daily basis
• Compiled leasing and traffic summaries to analyze trends and inform decision-making
• Administered all notices to residents concerning late rent, lease violations, policy changes, and lease renewals
• Ensured compliance with all Fair Housing Laws
• Addressed issues raised by residents or vendors to ensure satisfaction and maintain strong relationships
• Corresponded with previous prospects to gather insights on rental choices and preferences
• Conducted Corporate outreach on a monthly basis
• Maintained all files according to Gene B. Glick Company standards

• Assisted Property Manager in converting the property from Section 236 to a conventional property
• Provided Corporate Office, Regional Manager, and Property Manager with leasing and traffic summaries, rent increases, and a report on the number of units remodeled and turned back over to management on a weekly basis
• Managed distribution of notices to residents regarding late rent, lease violations, policy changes, and lease renewals
• Maintained compliance with all Fair Housing Laws
• Confirmed recertification and renewal of all residents on Section 8 enhanced voucher program
• Posted all traffic, applications, leases, cancellations, move-ins, move-outs, notices to vacate, late rent payments in TEAM on a daily basis
• Checked payments from the Indiana Housing Authority are posted to the correct resident's account with the correct amount