Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Zalina Akiona

San Tan Valley,AZ

Summary

Energetic, customer-focused bartender and server with a strong background in fast-paced, high-volume guest services. Skilled in cocktail preparation, guest service, POS systems, cash handling, upselling, and maintaining clean, organized work areas. Known for calm, friendly service, reliability, teamwork, and creating positive guest experiences while following responsible alcohol-service standards.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Server/Bartender

BJ's Restaurant & Brewhouse
Queen Creek, Arizona
09.2024 - Current

• Provide friendly, efficient service in a fast-paced restaurant and bar environment.

• Prepare and serve alcoholic and non-alcoholic beverages while maintaining quality and consistency.

• Process orders, payments, and guest requests accurately using a POS system.

• Build strong guest relationships through attentive service, product knowledge, and upselling.

• Maintain a clean, organized, and well-stocked service area while following food and alcohol-safety standards.

Server

Encanterra, A Trilogy Country Club
San Tan Valley, Arizona
10.2022 - 07.2023

• Delivered polished dining service to club members and guests in a high-end hospitality setting.

• Provided attentive, personalized service while anticipating guest needs and requests.

• Prepared and maintained dining areas for formal events, private functions, and daily service.

• Coordinate with kitchen and bar teams to maintain smooth, timely service during high-volume periods.

Server/Bartender

So Cal Fish Taco Co.
Gilbert , Az
10.2020 - 01.2023
  • Took accurate food and drink orders contributing to a seamless dining experience.
  • Prepared drinks with an organized bar ensuring timely service and optimal inventory levels
  • Built rapport with customers and provided attentive service to regular and new guests.
  • Handled cash and credit transactions accurately.
  • Assisted with opening, closing, cleaning and maintaining the restaurant

Skills

Bartending & Cocktail Preparation High-Volume Guest Service Cash Handling POS Systems Upselling Guest Relations Conflict Resolution Multitasking Team Collaboration Time Management Responsible Alcohol Service Bar & Service Area Organization

Certification

  • Arizona Title 4 Alcohol Service
    Valid through October 2026
  • Food Handler Certification
    Valid July 2025 – July 2028

Timeline

Server/Bartender

BJ's Restaurant & Brewhouse
09.2024 - Current

Server

Encanterra, A Trilogy Country Club
10.2022 - 07.2023

Server/Bartender

So Cal Fish Taco Co.
10.2020 - 01.2023
Zalina Akiona