Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Zam Suang

Buffalo,NY

Summary

Dedicated postal service professional knowledgeable about regulations and skilled at handling high demand. Offers skills in organization, multitasking and time management with focus on delivering parcels and letters to correct locations and on-time. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Postal Service Clerk

Army Reserve
Buffalo, NEW YORK
04.2023 - Current
  • Sorted, labeled and distributed incoming mail.
  • Assisted customers with package tracking inquiries.
  • Processed customer orders for mailing supplies and services.
  • Maintained accurate records of postage costs and other expenses.
  • Verified accuracy of addresses on packages prior to shipment.
  • Reported any malfunctions or damages in the equipment to supervisors.
  • Executed bulk mailings using automated sorting machines.
  • Resolved customer complaints related to mail delivery.
  • Help customers fill out change of address forms and reports for lost or stolen mail.

Human Resources Coordinator

Army Reserve
Buffalo, NEW YORK
01.2023 - Current
  • Conducted background checks for potential candidates.
  • Updated employee records in HR database system.
  • Provided guidance on policies and procedures to employees and managers.
  • Managed leave of absence requests and tracked vacation time accruals.
  • Handled confidential information with discretion and sensitivity.
  • Analyzed employee surveys to identify areas needing improvement in the workplace.

Cashier

Tim Hortons
Buffalo, NEW YORK
07.2023 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Charter School For Applied Technology
2303 Kenmore Ave, Buffalo, NY 14207
06.2022

Skills

  • Mail Delivery
  • Retail Sales
  • Distribution Services
  • Postal Service Product Knowledge
  • Workplace Safety
  • Equipment Operation
  • Problem-Solving Skills
  • Team Collaboration
  • Staff Development

Languages

zomi
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Postal school certification
  • Human resources certification

Affiliations

  • Workout
  • Football
  • Read books

References

References available upon request.

Timeline

Cashier

Tim Hortons
07.2023 - 10.2023

Postal Service Clerk

Army Reserve
04.2023 - Current

Human Resources Coordinator

Army Reserve
01.2023 - Current

High School Diploma -

Charter School For Applied Technology

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Zam Suang