Zamaid Bitar
El Paso
Summary
Experienced hospitality professional with a background as server, bartender, and hostess in fast-paced environments. Known for excellent time management, strong multitasking skills, and delivering outstanding customer service. Self-motivated, with experience running a small healthy business that demostrated creativity, organization, and sales ablility.
Overview
8
8
years of professional experience
Work History
Owner/Baker
Smarter Sweets
El Paso
02.2024 - Current
- Developed new product recipes to enhance customer offerings and satisfaction.
- Founded and operated a small baking business focused on organic healthier desserts.
- Provided excellent customer service.
Server
Carnitas Queretaro (Zaragoza)
El Paso
03.2025 - 12.2025
- Provided excellent customer service in a fast-paced dining environment.
- Conflict Resoultion
- Building rapport with guests
- Promotion and sales presentation
Server
Corralito Steakhouse
El Paso
08.2024 - 01.2025
- Guest engagement and hospitality
- Upselling and suggestive selling
- Increasing check average
- Time management
- Attention to detail
Bartender
Carnitas Queretaro
01.2023 - 08.2024
- Set up and maintained appropriate stock levels for bar.
- Promoted warm, fun atmosphere for guests and team members.
- Maintained thorough understanding of ingredients and preparation of menu items.
- Cleaned, organized and replenished supplies to maintain bar appearance.
- Balanced efficiency with exceptional service to manage guests in high-volume environment.
Server
Carnitas Queretaro
01.2023 - 08.2024
- Listened to guest needs and responded promptly for personalized service.
- Supported bussers with table-cleaning during high-volume shifts.
- Demonstrated hospitality and customer service while greeting tables.
- Trained new servers in company policies, guest service standards and best practices.
Hostess
Carnitas Queretaro
01.2023 - 03.2023
- Monitored dining area to track seating availability, service and occupancy.
- Maintained seating charts to optimize station rotations.
- Communicated with management and service staff to address customer needs.
- Worked with large groups to execute special events to schedule.
Volunteer Babysitter
Venue Church
01.2018 - 01.2019
- Organized and cleaned toys, games and play areas.
- Followed children's schedules for meal, snack, and bed times.
- Entertained children with fun, educational and physical activities.
Production Volunteer
Venue Church
01.2018 - 01.2019
- Used active listening skills to communicate clearly in discussions.
- Attended community events and meetings to promote organizational goals.
- Learned tasks quickly to improve performance.
Education
High School -
Ooltewah High School
Ooltewah, Tennessee05.2020
BBA -
El Paso Community College
El Paso, TXBBA -
University of Tennessee At Chattanooga
Chattanooga, TNSkills
- Teamwork and Leadership
- Positive Attitude
- Learn quickly
- Proactive and Focused
- Time management
- Sales and Upselling
Languages
- Spanish, Native
- English, Fluent
Timeline
Server
Carnitas Queretaro (Zaragoza)
03.2025 - 12.2025
Server
Corralito Steakhouse
08.2024 - 01.2025
Owner/Baker
Smarter Sweets
02.2024 - Current
Bartender
Carnitas Queretaro
01.2023 - 08.2024
Server
Carnitas Queretaro
01.2023 - 08.2024
Hostess
Carnitas Queretaro
01.2023 - 03.2023
Volunteer Babysitter
Venue Church
01.2018 - 01.2019
Production Volunteer
Venue Church
01.2018 - 01.2019
High School -
Ooltewah High School
BBA -
El Paso Community College
BBA -
University of Tennessee At Chattanooga