Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zamaya A. Bowers

New Haven,CT

Summary

Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

5
5
years of professional experience

Work History

Case Manager

Continuum Of Care
04.2023 - Current

Providing case management in mental health services this included ensuring safety of clients, piloting staff and clients, creating treatment plans, referrals, entitlements, medication management, legal services, monthly clinical overviews, and maintaining direct communication with conservators.

Residential Dining Food Service Worker

Yale University
04.2022 - Current

Per diem Residential Dining Food Service Worker in a dining hall setting providing support to cooks and students as needed. Some of the responsibilities includes desk attending, preparation of food, deliveries, and serving at high volume events such as senior dinner, freshman dinner, graduation, class reunions, and cook-offs.

Direct Support Professional

Resources For Human Development, Inc
10.2020 - 04.2023

Assisting and teaching individuals with intellectual disabilities. This position included providing emotional support, hands on assistance, ensuring health and safety, meeting individualized support plans, completing daily behavioral data plans, and transportation to medical appointments.

Shelter Coordinator

New Reach Inc.
08.2018 - 06.2022

Overseeing two local shelters in the greater New Haven area, this position included providing 24-hour safety/care to women and children that are in a crisis. Some of the responsibilities included updating day/nightly census, conducting hourly rounds, room inspections, shift reports, and handling all donations.

Manager

Burger King
09.2018 - 05.2019

Managing a Burger King corporate restaurant with 15-20 employees. Some of the functions of this position was handling finances, staffing, scheduling, training, inventory, food safety, security, and keyholding.

Education

Bachelor of Science - Business Administration

Johnson & Wales University - North Miami
Miami, FL
05.2022

Skills

  • Case Management
  • Staff Management
  • Behavioral Management
  • Direct Patient Care

Timeline

Case Manager

Continuum Of Care
04.2023 - Current

Residential Dining Food Service Worker

Yale University
04.2022 - Current

Direct Support Professional

Resources For Human Development, Inc
10.2020 - 04.2023

Manager

Burger King
09.2018 - 05.2019

Shelter Coordinator

New Reach Inc.
08.2018 - 06.2022

Bachelor of Science - Business Administration

Johnson & Wales University - North Miami
Zamaya A. Bowers