Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ZAMAYA ARNOLD

Hoover,Al

Summary

I am looking to relocate for a career that will allow me to apply my educational knowledge and work experience.

Overview

6
6
years of professional experience

Work History

LP Detective

Marshalls
08.2024 - 03.2025
  • Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
  • Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.

Police Dispatcher

UAB Police Department
06.2024 - 08.2024
  • Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
  • Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
  • Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
  • Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.

Team Member

Chick Fil-A The Grove
05.2023 - 06.2024
  • Maintained a cash drawer and aided in cash handling
  • Provided customer support
  • Picked up training on various positions quickly within one week
  • Mastered multitasking

Senior Brand Ambassador

American Eagle Outfitters
06.2022 - 07.2023
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.
  • Reduced accounting errors through meticulous record-keeping and regular audits.
  • Supported regulatory compliance by overseeing audits to verify protocol adherence.
  • Enhanced inventory accuracy by conducting thorough and efficient stock counts.
  • Demonstrated flexibility by adapting quickly to changes in schedule or task assignments as required by business needs or management direction.

Team Leader

Goldfingers
04.2019 - 05.2022
  • Managed a team of 5 employees on a regular basis
  • Cash handling skills such as balancing and counting both drawers and safe
  • Answered calls and provided support for any possible issues

Education

Bachelor of Science - CRIMINAL JUSTICE, Minor in Spanish

UNIVERSITY OF ALABAMA IN BIRMINGHAM
05.2024

Associate of Arts - GENERAL STUDIES

ENTERPRISE STATE COMMUNITY COLLEGE
05.2022

High School Diploma -

Pike County High School
05-2020

Skills

  • Data entry
  • Information gathering
  • Strong communication skills
  • Spanish
  • Negotiation tactics
  • Leading team operations

Languages

Spanish
Professional Working

Timeline

LP Detective

Marshalls
08.2024 - 03.2025

Police Dispatcher

UAB Police Department
06.2024 - 08.2024

Team Member

Chick Fil-A The Grove
05.2023 - 06.2024

Senior Brand Ambassador

American Eagle Outfitters
06.2022 - 07.2023

Team Leader

Goldfingers
04.2019 - 05.2022

Associate of Arts - GENERAL STUDIES

ENTERPRISE STATE COMMUNITY COLLEGE

High School Diploma -

Pike County High School

Bachelor of Science - CRIMINAL JUSTICE, Minor in Spanish

UNIVERSITY OF ALABAMA IN BIRMINGHAM

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ZAMAYA ARNOLD