Zamya Campbell
Mobile,AL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
USA Health
Mobile, Alabama
07.2021 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Customer Service Representative
Alorica
Saraland, Alabama
03.2018 - 06.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Cf Vigor High School
Mobile, AL05-2018
Some College (No Degree) - Certified Medical Assistant
Fortis College
Mobile, ALSkills
- Patient Flow Management
- Medical Billing
- Payment Collection
- Patient Scheduling
- HIPAA Compliance
- Patient-focused care
- Medical Terminology
- Indirect Patient Care
Timeline
Medical Assistant
USA Health
07.2021 - Current
Customer Service Representative
Alorica
03.2018 - 06.2021
High School Diploma -
Cf Vigor High School
Some College (No Degree) - Certified Medical Assistant
Fortis College
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