Zamyra Alexander
Houston,TX
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in pharmacy technician role.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
PLS Financial Services
10.2023 - Current
- Handled high-stress situations with professionalism under intense pressure.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Increased sales by effectively upselling products and services tailored to customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Aiming to exceed customer expectations and ensure a positive experience.
- Establishing and maintaining positive relationships with customers through effective communication and service.
Education
High School -
Jack Yates High School
Houston, TX06.2023
Skills
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Attention to detail and accuracy
- Excellent time-management and organizational skills
- Proficient in using cash registers and credit card machines
- Critical thinking
- Data entry
- Computer proficiency
Future Plans
Attending college in late fall 2025 to pursue a degree in Pharmacy.
Timeline
Customer Service Representative
PLS Financial Services
10.2023 - Current
High School -
Jack Yates High School
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