Zanab Raja
JDs Market Inc.
Everett
4
Languages
1
Certification
8
years of professional experience
Dedicated assistant manager with expertise in client relationship management and conflict resolution. Proven track record in training employees and enhancing customer satisfaction through advanced skin treatments.
Work History
Car Rental Agent
4 Months- Managed vehicle reservations and customer inquiries to ensure seamless rental experiences.
- Processed rental agreements and payments accurately, maintaining compliance with company policies.
- Trained new staff on operational procedures and customer service standards to enhance team performance.
- Oversaw vehicle maintenance schedules, ensuring fleet readiness and safety for customers.
Assistant Manager
6 Years 5 Months- Led team to enhance customer service standards, resulting in improved satisfaction ratings.
- Coordinated promotional campaigns, driving increased foot traffic and sales growth.
- Streamlined inventory management processes, reducing discrepancies and increasing accuracy.
- Developed training materials for new staff, ensuring consistent onboarding experiences.
Cashier
1 Year 9 Months- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in inventory management by restocking shelves and organizing products for optimal visibility.
Education
Standard And Master Esthetician Program - Esthetics
Associate of Arts - Business Administration
Skills
Customer service
Team leadership
Decision-making
Money handling
Inventory management
Retail management
Waxing techniques
Sales strategy
Strong communication skills
Product recommendation expertise
Expert skin analysis
Advanced facial techniques
Certification
PCA Skin Certified
Master Esthetician License
Esthetician License
Food handlers License
Languages
Hindi
Full Professional
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Full Professional
Timeline
Car Rental Agent
Seattle Luxury Car Rental
04.2026 - CurrentRead More
Assistant Manager
JDs Market Inc.
03.2020 - CurrentRead More
Cashier
Marysville Asian Market
05.2018 - 02.2020Read More
Aesthetics Northwest Institute
Standard And Master Esthetician Program from Esthetics
Read More
Edmonds Community College
Associate of Arts from Business Administration
Read More