Zanaya Allen
Tempe,ARIZONA
Summary
Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Experience in equipment use, maintenance and emergency repairs. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Knowledgeable Medical Scribe successful at operating in fast-paced, high-volume environments. Physically fit, active and energetic team player with a flexible and resourceful approach.
Overview
6
6
years of professional experience
Work History
OSS
ATI Physical Therapy
, AZ
04.2023 - Current
- Utilized multiple computer programs simultaneously while transcribing.
- Established effective working relationships with healthcare professionals to facilitate efficient workflow processes.
- Transcribed physician's orders accurately into the EMR system.
- Collaborated with medical staff to ensure accuracy of patient records.
- Adhered to departmental policies regarding confidentiality of patient information at all times.
- Followed HIPAA guidelines when handling sensitive patient information.
- Retrieved and reviewed patient charts as needed for documentation purposes.
- Organized all transcribed documents according to established standards of practice.
Scribe
Cardiac Solutions
12.2022 - 02.2023
- Accepted dictated notes and produced professional documents with outlined information.
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
Shift Supervisor
CVS
, AZ
02.2021 - 11.2021
- Completed production plan by forecasting, scheduling, and assigning personnel
- Compiled, initiated, and analyzed production performance records and data to determine areas requiring attention to meet production goals
- Set objectives, oversaw progress, maintained schedules, and resolved issues
- Ensured quality service by setting and implementing company protocols
- Guided staff in absence of direct supervisors
- Motivated team to deliver quality service while promoting energetic and collaborative environment
- Managed operations during shift, with total awareness of activities of employees and customers
- Maintained awareness of customer activities good relations with high-value customers.
Student Volunteer
Cosumnes Oaks High School
, CA
08.2018 - 05.2020
- Worked closely with personnel team to learn ins and outs of job tasks and objectives
- Distributed brochures and information at fairs, events, and festivals
- Took initiative to examine operations and identify opportunities for improvement
- Learned how to connect and work effectively with team members and business
Hostess/Set
Joann's Catering
, CA
10.2017 - 11.2017
- Reviewed and periodically updated seating chart to reflect open and occupied seating
- Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times
- Supported servers by greeting tables after escorting to seats, providing water or taking beverage orders, and running food
- Maintained organized hostess station and restocked supplies
- Informed guests about daily specials, new dishes, and changes in the menu
- Used the POS system to process credit card and cash transactions
- Greeted guests with upbeat and positive attitude and engaged in personable conversation to address seating needs
- Set-up and cleared tables at peak times to seat patrons more quickly
- Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards.
Education
High School Diploma -
Cosumnes Oaks High School
Bachelor of Science - Clinical Exercise Science
Arizona State University
Skills
- Inventory management
- Production management
- Workflow Improvements
- Patient Flow
- Efficiency Improvement
- Clinical Assistance
- Staff development
- Training and mentor
- Equipment maintenance
- Team motivation
- Develop employee knowledge
- Reporting and documenting
Timeline
OSS
ATI Physical Therapy
04.2023 - Current
Scribe
Cardiac Solutions
12.2022 - 02.2023
Shift Supervisor
CVS
02.2021 - 11.2021
Student Volunteer
Cosumnes Oaks High School
08.2018 - 05.2020
Hostess/Set
Joann's Catering
10.2017 - 11.2017
High School Diploma -
Cosumnes Oaks High School
Bachelor of Science - Clinical Exercise Science
Arizona State University
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