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Associate Principal Engineer

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 Resourceful and experienced worker. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully handled escalated customer support issues. Known for working as part of a team and independently to reach personal and business goals. Gaps within my work history are due to being a stay-at-home mom.

Skilled in Inventory Management, Accounting and Logistics operations with a combined 15 years experience in both Accounting and Supply chain. Serving as Accounts Clerk (Accounts payable, Accounts receivables), Logistics Supervisor and Inventory Management roles in the Richardson and Dallas areas.
Accomplishments include:
10% improvement in receiving and shipping efficiency.
Established, tracked and managed KPIs including capturing: Inventory stocking errors, stock transfer errors, order picking accuracy, shipping discrepancies, on time deliveries, revenue target, and labor productivity.
Established standard work processes, exacted packaging materials used, leading to an 18% Improvement in productivity and increased revenue while managing a team of 20 people.
Implemented an IT supported tool that delivered a visual, near real time and accurate work progress report aiding the personnel resource allocation process.
Utilized Serialization for accurate stock records (receipts and shipment), and maintained FIFO 100%.

Bachelor of science in criminal justice in computer forensics and Customer Service with 12 years experience able to bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Zander Hamilton

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Shipping Specialist

Marketing and Sales Intern

Shipping Specialist

Delivery Driver

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BBA - Marketing

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Marketing and Sales Intern

Shipping Specialist

Shipping Specialist

Delivery Driver

BBA - Marketing

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