Zander Vella
Riverview,FL
Summary
Cultivated strong customer relationships through proactive communication and problem solving, enhancing overall satisfaction and loyalty. Thrived in both independent and collaborative settings, consistently contributing to team goals while also driving individual initiatives forward. Developed and executed innovative marketing strategies that enhanced brand visibility and resonance with target audiences, reflecting a deep understanding of market dynamics. Dedicated to continuous professional development, proactively seeking opportunities to expand knowledge and refine skills in alignment with industry best practices. Demonstrated adaptability by quickly mastering new technologies and methodologies, positioning myself as a valuable asset in fast-paced, evolving environments. Fostered a collaborative environment that encouraged open communication, knowledge sharing, and mutual support among team members, leading to increased efficiency and morale.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
GEICO, Government Employees Insurance
Tampa, FL
08.2025 - Current
- Developed comprehensive insurance coverage plans tailored to client needs.
- Provided expert guidance on policy options, ensuring informed client decisions.
- Analyzed client risk profiles to recommend suitable insurance needs.
- Implemented strategies to enhance client retention and referral rates.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Sales Professional
Ferman Mazda
Brandon, FL
02.2025 - Current
- Leveraged expertise in building client relationships to foster loyalty and generate repeat business, consistently exceeding customer retention targets.
- Excelled in mastering product knowledge and effectively communicating features and benefits to customers, resulting in increased sales and customer satisfaction.
- Successfully sourced new sales opportunities through networking, cold calling, and lead generation, expanding the customer base and driving revenue growth.
- Provided exceptional customer service and support, resolving customer issues promptly and effectively and ensuring a positive customer experience.
- Utilized strong sales skills to identify customer needs, present compelling solutions, and close deals, contributing to overall sales success.
- Adapted quickly to new sales techniques and technologies, continuously improving sales performance and exceeding expectations.
- Managed a diverse portfolio of clients, tailoring sales strategies to meet individual needs and preferences, enhancing customer satisfaction and retention.
Company Owner
Vella Outdoor Solutions
Rochester, NY
10.2021 - 11.2024
- Developed and executed growth strategies that significantly increased market share and revenue.
- Established and nurtured long-term relationships with key clients, resulting in increased customer retention and loyalty.
- Enhanced profitability through strategic financial planning, cost management, and revenue optimization.
- Defined and communicated clear business goals and objectives, aligning team efforts and driving overall success.
- Directed marketing and sales initiatives to expand brand awareness and capture new market opportunities.
- Leveraged strong leadership skills to motivate and guide teams, fostering a culture of collaboration and high performance.
- Demonstrated a proactive approach to identifying potential issues and developing effective solutions.
Sales Manager
LA Fitness
Rochester, NY
07.2023 - 06.2024
- Cultivated lasting client relationships by consistently providing personalized service and support, enhancing customer loyalty and driving repeat business.
- Enhanced team collaboration through the implementation of innovative communication strategies and cross-training initiatives, resulting in improved efficiency and synergy.
- Exceeded performance goals by consistently surpassing targets and benchmarks, demonstrating a commitment to excellence and a results-oriented approach.
- Expanded market reach by developing and executing successful outreach strategies, penetrating new demographics and increasing brand visibility.
- Negotiated favorable outcomes by leveraging strong communication and persuasion skills, securing mutually beneficial agreements and strengthening partnerships.
- Delivered impactful presentations by tailoring content to specific audience needs and utilizing compelling visuals, effectively conveying key messages and driving engagement.
Payroll Specialist
Paychex
Rochester, NY
02.2022 - 09.2023
- Streamlined payroll processes to enhance efficiency and accuracy, demonstrating a commitment to optimizing financial operations.
- Maintained meticulous records of employee payroll data, ensuring compliance with regulatory standards and minimizing discrepancies.
- Leveraged expertise in payroll software to effectively manage employee compensation, tax withholdings, and benefits administration.
- Generated comprehensive payroll reports to provide insights into labor costs, tax liabilities, and other key financial metrics.
- Successfully improved payroll processing procedures by identifying and implementing automation opportunities, resulting in time savings and reduced errors.
- Effectively collaborated with HR and Finance departments to reconcile payroll data and ensure seamless integration with other financial systems.
Education
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Spencerport Central Schools
Skills
- Organization: Well versed in, Organization When it comes to lead prospecting, setting up my future days, keeping up to date with appointments, and making sure everything is done effectively and efficiently
- Communication: Very knowledgeable on how to adapt to certain situations, to create and hold the most proactive conversations possible
- Negotiation: Highly trained from multiple different corporations and self taught negotiation skills
- Time Management: Very well versed in time management, keeping up to date with prospects, leads, appointments, and past clients
Certification
I have my Property and Casualty Insurance License’s in 33 States!
Timeline
Licensed Insurance Agent
GEICO, Government Employees Insurance
08.2025 - Current
Sales Professional
Ferman Mazda
02.2025 - Current
Sales Manager
LA Fitness
07.2023 - 06.2024
Payroll Specialist
Paychex
02.2022 - 09.2023
Company Owner
Vella Outdoor Solutions
10.2021 - 11.2024
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Spencerport Central Schools