Zander White
Bossier City,LA
Summary
Dynamic manager with a proven track record at Jimmy John's Gourmet Sandwiches, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and communication. Skilled in time management and task delegation, fostering a productive environment that maximized team performance and engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Jimmy John's Gourmet Sandwiches
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
In Shop Worker
Jimmy John's Sandwiches
10.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Communicated clearly with co-workers when delegating tasks or requesting assistance, fostering teamwork and collaboration within the shop environment.
- Resolved customer issues professionally, demonstrating empathy and prioritizing their satisfaction.
- Utilized time management skills effectively during peak hours to ensure minimal wait times for customers.
Education
High School Diploma -
Benton High School
449 Fairburn Ave Benton, LA01-2022
Skills
- Customer service
- Time management
- Decision-making
- Complex Problem-solving
- Staff management
- Goal setting
- Documentation and reporting
- Welding
- Layout and fitting
- Equipment operation
- MIG welding
- STICK welding
- TIG welding
Certification
- MCCER License - 01/2022
- OSHA 10 Training
- BPSTIL Welding Certification
1ST place in skills USA welding competition
I was invited to compete in Louisiana's skills USA welding competition for TIG & MIG. I went down to Baton Rouge, and San Antonio for the competition. After two multiple day test and trials. I ended up wining 1st place and was given an award.
Timeline
In Shop Worker
Jimmy John's Sandwiches
10.2022 - 02.2023
Manager
Jimmy John's Gourmet Sandwiches
03.2022 - Current
High School Diploma -
Benton High School
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